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Bet365 Review

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I was excited to complete a review of Bet365 based on the initial impressions that I gathered when first checking out the site. In my review of Bet365, I’ll give you a full scan of their sportsbook and online casino.

I’ll peel back the layers of the onion to provide you with an honest and independent review of their site.

Before we get started, I want to be clear about the fact that the opinions expressed below are solely my own. I’ve formulated this review based on my own personal experience with Bet365.

I’ve not been paid by Bet365 to write this review, which allows me to express my honest thoughts and opinions (good and bad). Now, let’s get into it!

The Good Stuff

24/7 Customer Service

Bet365 stands out from many of their competitors by offering 24/7 customer service support. What’s great about this is that it allows clients from around the globe to know that someone is there to assist them, no matter the hour.

Live Dealer Casino Games

Another great thing about Bet365 is that they offer live dealer games in their online casino. Currently, live dealer casino games are one of the hottest trends in the online casino space, and I’m happy to see that Bet365 is in on the action. In the Bet365 casino, I found an excellent selection of different live dealer games to choose from.

Sports You Can Bet On

At the Bet365 sportsbook, you’ll find a great lineup of sports that you can bet on. In total, I counted somewhere north of thirty sports, ranging from common ones to more rare sports. The list of sports you can bet on at Bet365 is more extensive than many other online sportsbooks that I have come across in the past.

The Bad Stuff

Limited Video Poker Options

The only real beef that I had with Bet365 is that their lineup of video poker games is a bit limited. I located less than ten video poker games, which felt light compared to the selection of their other online casino games. Hopefully, Bet365 can add some more video poker games in the future so that they can offer their clients more variety.

The Sportsbook

At Bet365, I found a great online sportsbook. There, I saw over thirty different sports that I could wager on. In this mix of games, there were both major sports and sports that I don’t see all too often on other online sportsbooks. To view the full lineup of sports you can bet on at Bet365, just check out the left-hand side of the sportsbook page.

I liked the overall look and feel of the sportsbook at Bet365. The page is super clean and very easy to navigate. One of the things that helps keep things so neat is that Bet365 doesn’t litter the page with large and annoying ads for their online casino or promotional offers.

Another thing I liked about the sportsbook was that they easily allowed me to change how my odds were displayed. Using their user interface, I was able to quickly toggle my odds between fractional, decimal, or American styles. This is an excellent touch that many other online sportsbooks have yet to implement.

If you’re into betting on in-play action, you’ll be happy to know that Bet365 offers live betting to their sportsbook clients. It was straightforward to find the live betting options, as Bet365 called them out in many different locations on their site. Once I made it to the main live betting landing page, I was able to sort by sport and time to locate my preferred live betting wagers.

As a whole, Bet365 has a top-notch online sportsbook. I’m pleased with the sports selection that they offer, along with their in-play betting and their killer user interface. If you’re interested in betting on sports online, do yourself a favor and check out this sportsbook from Bet365.

Esports Coverage

If you’re into betting on esports, be sure to check out the esports options offered by Bet365. Based on my observation, they look to have one of the most extensive sets of esports wagers that I’ve ever come across from an online sportsbook. Many of the hottest esports games and tournaments are featured as part of their betting lineup.

The Casino

In addition to their sportsbook, Bet365 also offers an online casino on their site. I took some time to check out their online casino to see what all they brought to the table. Below, I’ll give you my thoughts on some of the different sections of their online casino.

Video Poker

I was a little underwhelmed at first by the lineup of video poker options offered by Bet365. I counted less than ten total video poker options available on their online casino. However, the video poker games that they do provide are excellent overall. I was pleased with the graphics and the different types of video poker that are available in their small lineup. Although the quality is up to par, the quantity left me wanting more.

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Table Games

In the Bet365 online casino, I located a little more than ten table game options. In this mix of table games, I found all of the favorite casino table games that I would expect to see. From a graphics standpoint, none of these games are a disappointment. One of the best things about their table games is that many of them are available in a live dealer version.

Money Slots

For those of you into slots, Bet365 provides their clients with a massive lineup of slot game options. In total, I was able to count roughly one hundred different slot games in their online casino. I was highly impressed by the graphics that their slot games offer, as they look better than what I see on most other online casinos. The other thing that I liked about their slots lineup is that they have a great variety of different types of slot games. Check out the slots section of the Bet365 casino to see their full list.

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Live Casino

I was excited to see that Bet365 offers a live casino option. Personally, I’m a huge fan of playing on live casinos due to the added interaction. It’s cool to see everything going on and be able to interact with an actual live dealer. I was impressed to see the large selection of live dealer games that Bet365 includes. Their lineup of live casino games is one of the largest that I have come across. If you’re interested in playing live dealer games, be sure to take a look at the live casino section at Bet365 to see everything they have to offer.

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Casual Games

If you’re looking for something a bit more relaxed, Bet365 also offers a small selection of casual casino games. I located roughly ten different casual games in their online casino. Included in their lineup are many casual game mainstays, as well as some exciting-looking games that I have not come across before.

I’m pretty happy overall with the online casino that Bet365 provides. My only real complaint is that their video poker section feels a bit light in selection. Other than that, they’ve got a great online casino for their clients.


If you’re still on the fence about trying out Bet365, take a minute to review their promotions page. There, I found a long list of promotions that covers a wide variety of sports and casino games. In short, you should have plenty of opportunities to earn some bonus cash, thanks to their large selection of promotions. Be sure to check out their promotions page to see the latest offers, along with any associated terms and conditions.

Mobile Responsiveness

In this section, I’ll talk about the mobile responsiveness of Bet365. It’s important to me that a site offers a mobile-friendly website so that players can utilize their phones or tablets to place their wagers. With each day that passes, more and more people are using their mobile devices to do their gambling, so it is critical that sites offer a responsive mobile-friendly version of their website.

Up first, I checked out the sportsbook at Bet365 using my mobile phone. Immediately, I was able to tell that they have a great mobile version of their site. I found the look and feel of the mobile version to be extremely nice. I was able to quickly search wagers and find exactly what I was looking for. I also tested out the sportsbook using my tablet and had a great experience using that device, as well. From what I can tell, Bet365 has done a killer job making their sportsbook super mobile-responsive.

Next, I checked out the casino at Bet365 using my tablet and my phone. As with the sportsbook, I was extremely pleased with the mobile responsiveness of the site’s casino section. I tested out several different games on both devices and found them to work correctly regardless of if it was on my tablet or my smartphone.

If you’re planning to wager frequently using your phone, you might also consider using the Bet365 mobile app. From what I can see, Bet365 offers both an Android and Apple version of their app. While I didn’t test out these apps myself, based on the app ratings that I found, it appears that Bet365 has developed an excellent mobile app.

As a whole, I like the mobile responsiveness of Bet365. Based on my experience using mobile devices, I don’t have any reason to suspect that folks using a mobile device will be missing out on anything compared to others using traditional computers. Bet365 has done an excellent job making their site mobile-friendly, so don’t hesitate to check it out on your mobile device.

Customer Service

Before I close out the review, I wanted to share my thoughts relating to the customer service that Bet365 offers their clients. I took some time to dig into their customer service options and test them out for myself. From what I noticed, Bet365 looks to offer their clients three different ways to contact them. Those three methods are email, telephone, and live chat.

Bet365 provides 24/7 email customer service support to their clients. I often will use email support when I’m not in a rush for answers. I sent some emails to their customer service team over the course of my site review to test them out and see how good they were. Luckily, each of my emails was promptly returned and provided me with the information and answers that I was seeking. If you’d like to contact Bet365 via email, just look for the email option located on their “Contact Us” page.

You can also reach the Bet365 team using a telephone if you’d prefer to call in and speak with a person. I was happy to see that they offer telephone support, as many other online sportsbooks and casinos have yet to provide phone support. At Bet365, you can receive phone support 24/7. I called into their support center a couple of times and received prompt service from very helpful agents. I found their agents to be very friendly and willing to help me with my questions. You can locate the phone numbers for Bet365 under the “Contact Us” section of their site.

Finally, I also tested out their live chat support. Personally, live chat is my go-to method for contacting sites when I need help. I prefer live chat because I find it the fastest and most efficient way to get solutions. I utilized their live chat at many different points of my review, and I had a stellar experience with it every time. As with their other contact methods, it appears that Bet365 offers live chat support 24/7, which is a nice touch.

Overall, I’m highly pleased with the customer service support that I experienced at Bet365. Using the three contact methods, I received fast and constructive replies to all of my inquiries. I liked the fact that their support team is available 24/7. Based on my experience there, I don’t have any reason to suspect that you’ll have anything but excellent support from their team.

Would I Play at Bet365 Sportsbook and Casino?

I would absolutely play at Bet365 on their sportsbook and their casino! Based on what I saw and experienced for myself, it is clear that Bet365 presents an excellent experience for their sportsbook and casino customers. From their vast lineup of sports to their superb live casino options, Bet365 impresses nearly every step of the way.

Responsible Gambling

Be sure to keep in mind that you should always be responsible when gambling.

While gambling can be fun, it can also become an addiction.

If you feel that you’ve developed a gambling addiction, please seek help immediately, as gambling addiction can quickly negatively impact your life. Also, know that depending on where you’re located, you’ll need to be at least 18 years of age or older to gamble at Bet365.

Join Today at Bet365!

This review was made by: Rating: 4.2 out of 5

PageToWatch commented: 9 Jun 2018
Bet365 is best website for sports betting. But only the problem they will not allow to deposit directly (Local money transfer) Depositing through money wallets like Neteller/Skrill requires processing fees.
hanna commented: 6 Mar 2018
very bad experience i opened account with BET365 and deposit money and done the verification after 6 days and because i won they blocked my account and took all my money without any explaination.
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