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Most gambling reviews we perform are straightforward.
- This site is good. We recommend.
- This site is okay. We recommend, but there are better options.
- This site is a scam. Avoid.
And so on.
But some reviews are tricky, like the one you’re reading now – our 2017 TopBet.eu review. This is a trickier review because TopBet has a somewhat shady history.
From about 2002 to 2011, they worked with a company named FutureBet. FutureBet apparently handled everything for them, from the software to payment processing.
The latter is what got TopBet in trouble.
What they didn’t know – what no operator knew until it was too late – is that FutureBet likes to process deposits. But they don’t like to process cash outs. They took the money and ran, screwing both the operator and customer in one swoop..
You could say this wasn’t entirely TopBet’s fault. And, you’d be right. But here’s what’s weird about their business today.
They came back under new management after a brief hiatus in 2011-2012. They made the decision to handle their own payment processing. But what’s crazy is they decided to continue using FutureBet’s software.
You’d think TopBet would want nothing to do with FutureBet since they stole more than $1 million from online gamblers and operators over the past decade. That it’d be worth the money to develop your own platform.
But that’s not the case.
This makes it trickier to review them since you have to wonder why they’d continue to work with a rogue company. You have to wonder if they can be trusted any more today than before 2011-2012.
(Especially when you read about their current cash out problems.)
We’ll tell you where we stand on the issue in just a minute. But, for now, let’s get into our review and see what TopBet has to offer.
TopBet’s main product is their sportsbook. They focus heavily on US sports with a few international sports and events mixed in.
Here’s what you can bet on:
- Football – Includes both NLF and college.
- Baseball – Only MLB.
- International Soccer
- Golf – Includes major events like the Ryder Cup.
- Basketball – Includes both NBA and college games.
- Mixed Martial Arts
- Hockey – Includes the NHL.
- Entertainment – Bet on events such as the Oscars, Emmys and the presidential election.
- Rugby Union
Sports betting professionals say they have one of the largest selections of football markets online – that most of their competitors don’t even come close.
They also have lots of different bets, which include sides, totals, futures, parlays, teasers, if-bets, reverses, player and team props. So, while they don’t have the breadth most sportsbooks do, they have depth – you have more options per sport they cover.
That’s the good news.
The bad news is that many of their bets – such as parlays, teasers and if-bets – are average, at best. And many of their props, futures and live bets are outright horrible.
That includes their betting limits, too. For example, the NFL and NCAA football markets have limits of $2,000 for sides and total. And their other markets are even smaller yet, with $1,000 sides or $500 max on totals.
To give you some perspective, you can bet as much as $20,000 to $50,000 per NFL side, or as much as $20,000 on NFL totals and moneylines when you join Bookmaker.
Bookmaker’s pricing is better, too. Competitive, but better.
Experts say this is because TopBet.eu largely focuses on recreational bettors – bettors who probably wouldn’t know a good price or bet if it smacked him in the face, let alone care.
This isn’t necessarily a bad thing, though, as you should have multiple sportsbook accounts to compare and get the best line prices anyway. If anything, you can have an account here simply for the larger selection of (football) bets TopBet offers that no one else does.
The TopBet Casino is powered by Ace Gaming and BetSoft.
For the longest time I praised BetSoft for their software. It looks great and their games – especially their 3D slots – are a blast to play. I can play them for hours even on ‘free’ mode.
But they’ve been in the news recently for rigging their jackpots.
Not long ago a customer won a jackpot during a free spin round. But the casino (Betcoin) refused to pay them because of some non-existent rule they didn’t add until after the fact.
Then, according to reports, both BetSoft and Betcoin paid this person to say good things about them.
It’s hard to say if this is a one-time ordeal, or if it’s a sign of what’s to come.
We hope it’s the former, especially after looking at the quality of their games. They’re so good. You can see the best ones here. Just click on the title you’re interested in and you can learn more about that specific game, even play it for free.
Anyway, enough drooling over their games. Here’s a list of games you can expect to find at TopBet Casino, along with our comments.
Regular Slot Machines
They have a solid selection of games overall. Especially if you’re a slots, ‘fun games’ or table games type of player.
Where they drop the ball is with their blackjack and video poker selection. Most US-friendly casinos have half a dozen or more blackjack variations. And just as many (if not more) video poker variations.
If that’s what you’re looking for, then we recommend checking out Bovada or Ignition Casino. They use Real Time Gaming software, which is where all those variations come from. But they both also work with BetSoft if you don’t want to give up all those slot machines.
In addition to these games, TopBet also runs 150+ casino tournaments each month. This isn’t something you see at other casinos.
As for mobile – their mobile casino offers a couple dozen different games. Your options include:
Either way you go – desktop or mobile – you can play all of their games from your browser. No download needed.
Bonuses, Free Bets & Cash Back
Here are the promotions currently running at TopBet:
$1,000 Deposit Bonus – This is your typical match bonus. But it’s unique in that the match percentage varies based on how much you deposit.
Here’s how that works:
- $50 – $99.99 = 50%
- $100 – $199.99 = 75%
- $200 – $1,000 = 100%
The more you deposit, the more TopBet will match you – the more mileage you’ll get out of every dollar you deposit.
Pro Tip: Even if you can’t deposit the full $1,000, it makes sense to wait until you have at least $200. Because there’s a large difference in what you get depositing $150 compared to depositing $200. You’ll get $112.50 with the $150 deposit (for $262.50) compared to $200 (for a total of $400) with the $200 deposit. That extra $50 you deposit gets you nearly $90 more.
$10 Thursday Night Free NBA Bet – Only available on Thursday night games. Get $10 to bet on any game you want.
$10 Monday Night Free NFL Bet – Get $10 to bet on any NFL game you want. Available on Monday nights only.
Free $5 Casino Bonus – Get $5 to try out the casino software. No deposit necessary.
Rewards Program – Earn anywhere from 1 to 6 points for every dollar you wager in their online casino. Later on you can exchange your points for cash back.
What’s the catch?
TopBet requires that you rollover the bonus or free bets so many times before you can cash out. How much you have to wager depends on where and what you’re playing.
- Sportsbook – The rollover is 5x the deposit plus bonus.
- Casino – The rollover is 25x the deposit plus bonus.
Both these rollovers are reasonable when compared to other sportsbooks and casinos.
Banking Options + Banking Problems
You can make a deposit using:
- MoneyGram / Quick Cash
- Pre-paid Visa
The min-deposit here is $50. This is a tad higher compared to other sportsbooks and casinos where you can deposit for as little as $10-$20.
When you’re ready to cash out you can use:
- Check by courier
- Western Union / Quick Cash
It’d be nice to have more cash out options. Having only 2 options is ridiculous.
You should expect to pay $40 per cash out, though they’ll cover money transfer fees for cash outs larger than $300. This is important to note, because they limit cash outs to $2,500 per week (even though you can win as much as $50,000 per week). So, it’ll cost you $160/month if you plan to cash out every week.
And, that’s even if you get your money.
According to one complaint, TopBet is down to only issuing paper checks. And they’re taking 2-3 months to get payments out. The same person said they requested a check on 9/19/2016, but hasn’t received anything since – a check, tracking number, nothing …except for a canned response.
Many other commenters have said the same thing. One commenter said payments have been getting slower and slower. Another claimed it took 43 days to get payment to his bank, only to try another cash out and it is day 24 with nothing received but the runaround.
And yet another person complained of still waiting for their July cash out. Their complaint is from the middle of October 2013.
In June one person said they received a wire transfer 5 days later for $2,000. This looks like a fluke, though, because someone posted in May they’ve been waiting for payment since March.
While it’s normal for offshore sites to have issues cashing players out, 3+ months is uncalled for, as are the canned responses. The least TopBet can do is give players tracking numbers and personal responses.
We hope this is merely a short term lapse in judgement, and not a glimpse of what’s to come.
If you need help or want to know where your payment is, you can contact support using:
- Email: firstname.lastname@example.org
- Phone: 1-877-528-6748
Unfortunately, they don’t have a live chat option.
Okay, now that we’ve reached the end …what the heck do we think of TopBet.eu?
We can go either way.
On one hand, they continue to work with fraudster FutureBet. They also happen to be working with BetSoft, who’s been in the news recently for rigging jackpots. And, above all, players are complaining about how long it’s taking for TopBet to ship them their money.
On the other hand, they’ve been in business a long time, and have been under new management for 5-6 years. They’re licensed, regulated and accept US players. They handle their own payment processing now, too.
We also scoped out a sportsbook rating list we know we can trust, and the owner/operator of the website has given them a B- rating.
So, taking all this into account…
We recommend TopBet, but only if you already have an account at one of the other top tier sportsbooks, such as Bovada, 5Dimes or BetOnline. And if you do sign up with TopBet, deposit a nominal amount and understand they’re 2-3+ months behind on payments …with no clear sign if that will improve or get worse over the coming months.