Casino Heroes Review

This review is very different than many of the reviews I have written in the past. Before I get into the casino games and talk about each section in more detail, I feel it is important to have you understand exactly how the whole site works, including the RPG and social aspects of the gaming. So settle in, and let me see if I can make this all a little bit clearer for you.

The Casino Heroes site is built around a game in which you are a hero whose job it is to defeat the bosses placed by the evil dragon who has stolen the king’s crown and has hidden it on Treasure Mountain.

Are you still there?

Ok, yes, I will admit that this is a bit childish if you are just looking to play some table games and slots. But stay with me here.

To advance in each of the worlds and unlock the next, you need to accumulate XP, which you get by playing slots and table games. This is no different than a typical casino, where you receive points for playing. Where things get different is that when you get to the end of the status bar, you meet up with a Boss who you have to fight. If you win, you are rewarded with things like free spins, bonus dollars, and rubies, which can be used to buy things in the store. If you lose the boss battle, you are set back a bit in the game and have to reach that level again.

See, it isn’t all that bad, right?

I know it is going to be confusing at first, but since anyone under 50 grew up with some form of video game in their life, I feel like Casino Heroes is on the right track here.

Now that the RPG part of the game is hopefully more understandable, let’s get into the casino games themselves.

Given that Casino Heroes has broken all the rules when it comes to how an online casino is run, I wondered to myself if the promotions and bonuses would also be radically different. This might be the straw that breaks the camel’s back when it comes to attracting traditional real money gamblers, as these bonuses can directly affect the profitability of a player.

Let’s have a look at the promotional area of Casino Heroes and see what we find.

For the ongoing promotions, Casino Heroes has a series of missions that are time-sensitive. When you register for a mission, should you complete it and follow the terms (some involve having to make a deposit), then you are rewarded with free spins, free play or rubies: the digital currency used inside the store.

When it comes to banking, you are going to see the standard methods that are available for a real money casino. Even though the offering has more social and RPG aspects to it, at the end of the day this is still a real money casino, and the deposit and withdrawal transactions will be tagged as such. I haven’t seen any complaints about slow pay so you can assume that everything is currently smooth from a banking perspective.

So, for me, doing well in this area is more important for this casino than perhaps any other casino I have reviewed in my career. Given the nature of the site and the elements that aren’t found anywhere else, I really need there to be many layers to the customer support department. I suspect players will have more questions for this casino than any other they have played with.

The first thing I was greeted with when I clicked on the Help link was an FAQ section that was absolutely full of answers to the questions that I had. It very clearly explains what the boss battles are all about, how to use your rubies, and how their mobile game works. I am very impressed with what I see here, and I am certain the majority of your queries will be solved by reading this page.

If you need to contact the casino for any reason, you can do so via live chat, or via many of the social media methods like Facebook and Twitter. There is no telephone number, but that is fine as you can still speak to someone in real time via the chat function.

I don’t know if I have ever been more torn with an answer to this question for any other casino I have reviewed. There are so many unique factors at play here that I want to give you all an honest, measured response.

First of all, I fully and loudly applaud what the folks at Casino Heroes are trying to achieve with this site. The gaming world is evolving, and operators need to adapt to the changing times to not be left behind. However, I suspect the real money casino world is not quite ready for the Role Playing Game part of the site. I am sure that when different themes (how about playing sports games instead of fighting bosses?) are introduced, the concept will catch on.

From a pure casino standpoint, I went from the elation of seeing so many software providers to the disappointment of having so few table game and video poker options. I think the site needs to address this in order to appease those who really only want to play casino games but will put up with the other sections of the site.

Overall, I am very impressed with Casino Heroes. If you are someone willing to try something new, then I can highly recommend this site to you. If you are a traditionalist and not yet ready to make the leap, then my suggestion is that you read some of my other reviews and find a site that is more up your alley.