Treasure Mile Casino Review

Treasure Mile was launched in 2009 and is owned and operated by Genesys Technology Group. The parent company has been in the industry for well over a decade; they used to have their casino brands on the Microgaming platform before that vendor decided to pull out of the U.S. market in 2006. At that time, Genesys moved on to new software, as well as changing its licensing jurisdiction to Curacao. The Curacao government remained loyal to companies who were taking U.S. play even after changes in legislation in 2006, which makes it an attractive option for operators who continue to work in the “gray” area of the business.

Treasure Mile is part of a group of casinos operated by Genesys, including Mandarin Palace, Wizbet, Grand Eagle and Lucky Creek. Having this many brands gives Genesys the opportunity to cross-promote to their database; each casino has a distinctly different theme.

Jumba Bet Casino, along with all the Genesys Group of casinos, are powered by Saucify. Many of you may not be familiar with the Saucify name; I certainly hadn’t heard much about them before reviewing this casino. Saucify started in 2006 under a different name, BetOfSoft. In an attempt to be more modern, the company changed names in 2014 and continue to use the Saucify brand today.

The Saucify games at Treasure Mile casino are available either through a downloadable client or in Instant Play format. The Instant Play games have also been formatted for mobile play, allowing you to play them on any of your tablets or phones.

Although the Saucify stable of games isn’t nearly as robust as some of their competitors in the U.S.-facing casino market, the fact that they don’t have that many clients means you likely haven’t played their games before. I have reviewed so many Real Time Gaming and Betsoft casinos that it was refreshing to see a different looking series of games at Treasure Mile. At the very least that is a reason to give these guys a shot.

In researching Treasure Mile and their parent company Genesys, it became apparent that the group has had its issues in the past with another one of their brands, Grand Prive. It appears that there was some concern about the ownership and their shady dealings with affiliates when they were a licensee of Microgaming. While this was a long time ago and it does not appear they have the same issues with the affiliates of their new brands, it still leaves me a little concerned about their future business dealings. I won’t go as far as blacklisting the group, but I will be keeping my eye out for any similar patterns with this group of casinos.

The majority of the promotions at Treasure Mile are joint promotions that run all across the Genesys casino brands. I actually like the fact that they are pooling the promotion budget; it means that the prizing is higher across the board, which is an excellent bonus for all the company’s players.

A pretty standard Welcome Bonus offer from Treasure Mile and the other Genesys brands; 100% match bonus on your first deposit up to a maximum of $500. One thing to watch here though: the first deposit bonus cannot be cleared in table games. This is a sneaky way to control the amount of bonus being rewarded, but it isn’t an uncommon practice, and I am happy to see that they are completely up front about it.

We already talked about the weekly tournaments that Treasure Mile is running; this is an excellent recurring promotion that rewards the most loyal of players in those specific games. A quick glance at the Genesys Club promotions page (where you are redirected when you click on a promotional banner on the Treasure Mile site) shows a series of great promotions they have been running.

At the time of this review, the company was running a Summer Series of promotions and bonuses. I love the idea of this offer; it gives players incentive to come back weekly for a new offer, and the creativity that went into the concept and theme of the promotion shows me that the marketing department takes their job very seriously.

Another promotional idea that I personally love is offering tangible goods as prizes. All too often, an online casino will pour all your winnings into bonus dollars or cash that you are restricted from withdrawing; Treasure Mile has a whole bunch of different promotions that give away things from lunch vouchers to trips. These prizes don’t have to be massive to make an impact; players love to receive rewards, and these offers set Treasure Mile apart from many of their competitors.

For a full list of ongoing and completed promotions, you can click on this link:

Genesis Technology has entered into relationships with many well-known payment providers, and as a result, there are several different options available to you at Treasure Mile casino. We have not seen any complaints by players regarding issues with payments, so that is always encouraging. However, as stated earlier, the weekly cash out limits are always suspicious, and so you need to take that into consideration before making your deposit.

Although the players at Treasure Mile collect points while they are playing real money casino games, these points are only used to determine VIP status and are not currently able to be cashed in for real money. I hope this is something that will change soon as I am a big believer in the extra bump that comes from these bonus comps.

Treasure Mile shares a loyalty program with its sister casinos. The Genesys Club is a loyalty and rewards program designed to reward their most loyal players with lavish gifts, exclusive bonus offers and a higher level of personalized service.

Several tiers make up the Genesys Club VIP program. Here is an overview of how to qualify for each level and some of the benefits of achieving each level of status.

If I am having an issue with an online casino, I first head to their website to see if I can find the answer in their FAQ section. Most customer service problems tend to be the same, so a smart casino will direct their players to this area of their site to lighten the load on their in-house CS team. The FAQ section of the Treasure Mile website is not bad, but they could spend some more time adding to the section and reduce the number of calls and emails even further.

If you can’t find what you are looking for in the FAQ, then you can reach the casino by phone using their toll-free number, or use their Live Chat function. They can also be contacted by email, and they have separate email addresses for the different areas of the company so you can get a faster, more direct response. All the addresses are listed on their website.

This is a tough one for me to answer. While I do like the fact that not many operators use the Saucify software, making it a bit more “novel” than other U.S.-facing casinos, the bottom line is that there just aren’t as many games for you to play. The promotional arm of the Genesys Group has put together a ton of great ongoing offers for players at their casinos, so if you do decide to make a deposit, then there will be something for you to try aside from just playing the games.

Overall, I am going to give these guys a middle-of-the-road recommendation; you can find better casinos out there, but you aren’t going to be disappointed by what you see when you get to Treasure Mile Casino.