PlayFrank Online Casino Review

Overall Rating:
Software & Games:
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Customer Service:

PlayFrank was established in 2014 and is owned by the EveryMatrix NV Group. The company has a bunch of successful casino brands and a lot of experience in the industry. You can clearly see that when you open the cutting-edge website of PlayFrank.

It offers games by numerous renowned software developers, most notably NetEnt and Microgaming. The safety of the players is also guaranteed, thanks to gambling licenses issued by the respected commissions of Malta and the United Kingdom.

Who Can Play at PlayFrank?

One of the benefits of the two separate gambling licenses PlayFrank acquired is the large list of countries accepted by the casino. It includes most states where online gambling is allowed without any complicated terms. Still, there are exceptions like

  • Armenia
  • Australia
  • Belarus
  • Bosni and Herzegovina
  • Bulgaria
  • China
  • Comoros
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Georgia
  • Greece
  • Guadeloupe
  • Hungary
  • India
  • Indonesia
  • Iran
  • Ireland
  • Latvia
  • Lebanon
  • Lithuania
  • Martinique
  • Mauritius
  • Mayotte
  • Moldova
  • New Caledonia
  • North Korea
  • Pakistan
  • Poland
  • Portugal
  • Romania
  • Russia
  • Réunion
  • Saint Pierre and Miquelon
  • Slovakia
  • Slovenia
  • South Korea
  • Spain
  • Thailand
  • Turkey
  • US Minor Outlying Islands
  • US Virgin Islands
  • Ukraine
  • United States
  • Wallis and Futuna

Software Suppliers

PlayFrank is the typical modern casino that uses the services of multiple developers of online casino games. The biggest among them are NetEnt and Microgaming, but you can also enjoy the products of:

  • BetSoft
  • Booming Games
  • EGB
  • Endorphina
  • Pariplay
  • Play’n GO
  • Playson
  • Quickspin
  • StakeLogic
  • Williams

The live casino of PlayFrank is powered by Evolution Gaming, which is the leader in this particular segment of online gambling.

Pros and Cons


  • Good Game Selection
  • Daily Promotions
  • 24/7 Live Chat Support


  • Welcome Bonus Is Hard to Clear

Good Game Selection

You can find the best games of the leading studios on the market and then some more. On top of that, PlayFrank constantly adds new titles to the mix, so there’s no danger of running out of fresh content.

Daily Promotions

PlayFrank makes sure to provide enough opportunities for extra value to each player on a daily basis. You will have the chance to earn bonuses, free spins, and other benefits every time you enjoy the casino.

24/7 Live Chat Support

The customer support team of PlayFrank is easy to reach at any given moment. Simply open the live chat feature, and an agent will politely help you.

Welcome Bonus Is Hard to Clear

The wagering requirements of the welcome bonus of PlayFrank can be a problem for most players. You will have to wager the sum of your first deposit and the bonus thirty-five times within only seven days.

Game Selection

PlayFrank Game Selection

One of the main advantages of PlayFrank is the large collection of quality games. The casino worked hard to create it, striking deals with plenty of respected studios in the process. As a result, the players can enjoy all kinds of exciting games.

Video Poker

PlayFrank doesn’t have a separate section for video poker, but you can still find plenty of games of this type under “All Games” or by using the search feature of the casino. The list includes:

  • All Aces Poker
  • Aces and Faces Poker
  • Tens or Better Power Poker
  • Jackpot Poker
  • Joker Poker Power Poker
  • Joker Poker
  • Double Bonus Poker
  • Joker Poker Multihand
  • Double Joker Poker
  • Deuces Wild Poker
  • Jacks or Better Pow Poker
  • Deuces and Joker Poker
  • Double Bonus Poker Multi
  • Bonus Poker Multihand
  • Bonus Deluxe Multi Poker
  • Bonus Deluxe Pyr Poker
  • Deuces Wild Pyr Poker
  • Aces and Faces Pyr Poker
  • Double Jackpot Pyr Poker

Table Games

The players who love classic table games will be delighted to see the variety of titles in this category of PlayFrank. The casino made sure to include plenty of classic games
as well as some modern takes of fan favorites such as blackjack and roulette. You can enjoy:

  • European Roulette
  • European Roulette Gold
  • Vegas Single Bjack Gold
  • Blackjack
  • European Blackjack
  • Casino Hold’em
  • Oasis Poker
  • Heads Up Hold’em Poker 3
  • Premier Roulette
  • Premier Roulette Diamond
  • European Blackjack Redeal
  • Spanish Blackjack Gold
  • Classic Blackjack Gold
  • European Blackjack Gold
  • Vegas Strip Blackjack Gold
  • Casino Stud Poker
  • Bjack Double European
  • Poker Pursuit
  • Atlantic City Bjack Gold
  • Red Dog
  • Spanish Blackjack
  • Pirate 21
  • Premier Bjack Multihand
  • and many more!


The selection of slots is where PlayFrank really shines. The casino offers hundreds of games with all kinds of themes and gameplay mechanics. Some of the most innovative titles come with exciting features such as sticky or expanding wilds, free spins, side games, and much more. Here is a list of the most popular slots offered by PlayFrank:

  • Fruit Fiesta 5-Reel
  • Major Millions
  • King Cashalot
  • Lotsaloot
  • Treasure Nile
  • Immortal Romance
  • Book of Dead
  • Reactoonz
  • Sea Hunter
  • Highlander
  • Hugo 2
  • Wacky Panda
  • Raging Rhino
  • Zeus
  • Viking Gods
  • Exotic Fruit Deluxe
  • King Tusk
  • Big Win Cat
  • Holly Jolly Penguins
  • Bruce Lee
  • Grim Muerto
  • Wins of Fortune
  • Thunderstruck II
  • and much more!

Live Casino

The live casino of PlayFrank is a piece of art, thanks to Evolution Gaming. The studio is focused solely on games with real dealers and is arguably the trendsetter in the niche.

The streams come in HD quality while the croupiers run each table expertly. Here are the games you can find in the PlayFrank live casino:

  • Auto Roulette
  • Roulette Dragonara
  • Double Ball Roulette
  • European Roulette VIP
  • Auto-Roulette La Partage
  • Auto-Roulette VIP
  • Turkish Roulette
  • European Roulette
  • French Roulette
  • Blackjack Platinum VIP
  • Blackjack
  • Blackjack VIP
  • Blackjack White
  • Blackjack Silver
  • Blackjack Grand VIP
  • Blackjack Party
  • Baccarat Squeeze
  • Baccarat
  • Speed Baccarat
  • Baccarat Squeeze
  • Caribbean Stud Poker
  • Casino Hold’em
  • Dream Catcher
  • Three Card Poker


PlayFrank Welcome Package

The special offers by each casino can be the key to winning and losing in the long run. Fortunately, there is an abundance of promotions at PlayFrank. You can start your experience with some cool bonuses and keep finding ways to earn more through the many deals. The casino has a solid schedule of ongoing promotions, as well as plenty of limited-time offers that provide even more value for the players.

Welcome Package

Each new customer of PlayFrank can claim a welcome package worth up to €300 and two hundred free spins. The goodies come as bonuses on your first three deposits. The initial one is for 100% up to €100 and fifty free spins on Starburst. There’s also a 50% second deposit bonus of up to €200 and another fifty free spins on Starburst. The third deposit will bring you a further hundred free spins on the same slot.

Of course, PlayFrank’s welcome offer has some terms and conditions that are important:

  • The minimum qualifying deposit for each bonus is €20
  • You have to wager each deposit and bonus amount thirty-five times prior to withdrawal
  • You have seven days to clear the wagering requirements of each bonus
  • The free spins are valid for twenty-four hours and expire after that
  • You have to wager the winnings from your free spins forty times prior to withdrawal
  • Only bets on slots count towards the wagering requirements of each bonus
  • You can place a single bet larger than €5 while clearing a PlayFrank bonus

Daily Challenges

One of the most profitable promotions of PlayFrank is called Daily Challenges. Each player will receive three new challenges on a daily basis. By completing them, you can win free spins, bonuses, and other prizes that are instantly credited to your account. The difficulty level of the challenges is hardly a big deal. You can finish most of them by simply playing your favorite games.

Other promotions

The Daily Challenges provide more than enough opportunities to expand your bankroll and win prizes on a regular basis. However, PlayFrank always tries to spice things up for its customers. The casino frequently launches limited-time promotions that could bring you free spins, bonuses, and other benefits. We recommend that you closely follow the promotions page on the website to stay informed about the latest opportunities.


The banking options offered by PlayFrank are not as many as the best casinos on the market provide. However, the operator made sure to include some of the most popular providers in the Cashier section. The safety of each customer is the top priority. This is why PlayFrank uses the services of secure payment methods, and each transaction is protected by the latest SSL encryptions available. You can see the full list of options in the section below.

Deposit Methods

You can use a variety of providers to add funds to your PlayFrank account. The casino has a minimum deposit requirement of €20. There are no fees for most of the options. If you are going to get charged, you will see how much the charge will be before you proceed with your deposit. Here is a list of the available methods and the time it would take for the money to reach your account:

  • Debit/credit cards (VISA, Maestro, MasterCard): instant
  • Bank transfer: two to five working days
  • Neteller: instant
  • PaySafeCard: instant
  • Skrill: instant
  • Trustly: instant
  • Zimpler: instant

It is possible that certain payment methods are restricted in some countries. If that’s the case, you won’t see them in the PlayFrank’s Cashier section. Also, the casino might offer certain local providers for your territory, so make sure to check that.

Withdrawal Methods

A lot of the deposit options provided by PlayFrank work for withdrawals as well. Once again, the minimum you can request is €20, and there’s a monthly limit of €25,000 that doesn’t apply to winners of progressive jackpots. Usually, there are no fees, but if there is an exception, PlayFrank will display how much you will have to pay. Here are more details about the withdrawals:

  • Debit/credit cards (VISA, Maestro, MasterCard): three to five working days
  • Bank transfer: two to five working days
  • Neteller: up to twenty-four hours
  • PayPal: up to twenty-four hours
  • Skrill: up to twenty-four hours

VIP Program

There is no classic VIP program available at PlayFrank. That doesn’t mean the casino doesn’t value loyalty, though. The casino has developed the Tracks promotion, which is a nice way to earn some extra goodies. Each track leads to a prize that could be a bonus, a free-spins package, or something else. Pick the reward you want, and you will be positioned at the beginning of the track that leads to it. Each time you place a real money wager, you will progress closer to the prize. Once you reach it, PlayFrank will instantly credit it to your account and give you the chance to pick another track. The flexibility of Tracks and the Daily Challenges are an endless source of goodies for each player.

Customer Service

PlayFrank created a solid FAQ section that will answer most of your questions. The sections covered include promotions, payments, games, terms and conditions, and more.

If you are struggling to find what you’re looking for, you can always contact the customer support. The live chat is available in English, Swedish, Norwegian, and Finnish. It works 24/7, so you can reach an agent at any given moment. The only other way to contact the PlayFrank staff is to send them an email.

Would I Play at PlayFrank?

The short answer is yes, I certainly would. The main reason for that is the exceptional collection of games offered by PlayFrank. The casino has more than five hundred games, and the selection of slots is particularly impressive. It’s not only about the numbers, though, as the studios that work with PlayFrank have an excellent reputation for providing groundbreaking products.

Another advantage of the operator is the sublime mobile version. Thanks to HTML5, the website of PlayFrank runs on pretty much any modern device, including iPhone, iPad, Android, and even Windows Phone. Simply open the page on your phone or tablet and enjoy the experience.

Finally, PlayFrank has a steady flow of daily rewards thanks to the promotions schedule. You can earn bonuses and free spins all the time. If you are willing to learn more, feel free to hit the link and claim the welcome package of the casino.

Jim Beviglia
Get in touch with Jim
About Jim Beviglia
Jim Beviglia has been a gambling writer at since 2018. During that time, he’s written just about every type of article related to gambling, including reviews of betting sites, guides to popular casino games, betting tips on both casino and sports betting, sports and casino blog posts, and game picks. In addition to online gambling, one of Jim’s other major interests is music. He has been doing freelance work for various music sites and magazines for two decades. Among his outlets past and present are American Songwriter, VinylMePlease, Treble, and The Bluegrass Situation. Jim has also written five books on music that were published by Rowman & Littlefield.