LuckyNiki Casino Review

Multiple Live Dealer Options

You may not know it, but the live casino games are becoming more and more popular by the day, and for the most part, when I review a casino there are now a few tables from one software supplier. Imagine my surprise when I saw both Evolution Gaming and Extreme Live Gaming in the list of software partners for LuckyNiki! But wait…there’s more! In the lobby, I found NetEnt’s live dealer games as well. This means that this casino features more live dealer options than almost any other casino I have ever reviewed. More on the games later on in this review.

Transparency!

It is surprising how many times I have to write in a review that I wish casinos would be more upfront about the terms of promotions and VIP programs. Well, I am happy to report the exact opposite is true at this site! I love the level of detail each offer is given, and there should really be no ambiguity for players as to what they will receive when playing at LuckyNiki.

Jackpots Galore!

While I am not the biggest slots player by a long shot, I do find myself to be a sucker for a possible huge jackpot. At LuckyNiki, I was greeted by over a dozen jackpot slots, including one of the largest of all, the Mega Moolah slot from Microgaming. This game has made several players multi-millionaires, and I always suggest that players try it for at least a couple of spins every time they log into their account!

No Live Chat Support

For a recently launched casino, I am shocked that there is no live chat available at this site. Why the decision was made to have telephone support instead of live chat escapes me, but I know that this isn’t sitting well with me. I hope the site reconsiders this policy and adds this extra layer of support soon.

Weak Welcome Bonus

Seeing that the welcome bonus is typically when a casino rolls out the red carpet and throws the most money at a player, it is surprising to see such a small offer from LuckyNiki. I’ll review the bonus in detail later, but this is evidence that the type of player they are looking to attract at this casino is a small-stakes player who is more interested in slots than anything else.

When I start to play at a casino for the first time, before I even sit at the tables, I like to look around the lobby to see if it is going to be confusing to navigate. The LuckyNiki lobby had that potential given that there is an animated host as well as so many software providers, but thankfully neither interfere with what appears to be a well-laid-out lobby. Let’s dig into the different categories and see what we find.

Typically when a site is operated by a white label company like SkillOnNet, the promotions for the site are left to the individual owner. This ensures that there aren’t a lot of copied offers between sites, which defeats the purposes of having separate brands in the first place. While I cannot guarantee that this is the case with LuckyNiki, I have reviewed many SkillOnNet casinos before, and it looked to be the case. Let’s look at some of the site’s promotions in more detail.

Welcome Bonus

I mentioned above that I was disappointed in the welcome bonus  at this casino. I want to be clear: I am happy there is any bonus at all, but what I am upset with is the size of the bonus. The welcome offer is a 100% match bonus to a maximum of $100, plus 200 free spins. I have seen far more aggressive offers at competing casinos, so I am not sure what the owners of this casino are thinking by offering something so minimal.

Compounding this issue is the fact that the wagering requirement for the bonus is 30x the sum of the deposit and bonus, and that only slots and scratch card play qualifies to convert the bonus dollars. All said, I wish the site would do more for its potential depositing players.

Tournaments

Aside from some daily bonuses that you need to uncover by logging into your account every day, the best ongoing offer is the set of tournaments being run by the site. These tournaments are often free to enter, which is a great way to try out some slots without having to put down any money. There are also slots tournaments with entry fees, and these give out larger prizes to the winners.

While there are only a few options for banking at LuckyNiki, the operators must know what they are doing, as they wouldn’t want to leave any potential deposits left without a way to be completed. The casino has recently added Bitcoin as a solution for those who wish to use the cryptocurrency. The site does not currently pass any fees to players for payouts, but you should always check with your method of choice to see if they have fees on their end.

Well, here’s hoping that you don’t have any need for the support department at LuckyNiki (or at any other casino for that matter). Now, I know I went off a bit about the lack of live chat earlier in this review, and while that still bothers me, I did test the email support and was pleasantly surprised to receive a response after only a couple of hours, which is significantly faster than I would have expected. You can call the site via telephone, and of course, if you have a complaint that the casino does not seem to be addressing, you can always reach out to them on a public forum to see if they will respond.

At first glance of the website, I was certain that this would not be a casino I would want to spend a long stretch of time at. However, after reviewing the site in detail, I am far more likely to recommend the site to my readers. There are some things that I think the site could fix rather easily to improve their overall rating in my eyes, but on the whole, I think the group has done a good job with this casino. If you are a slots player, you are going to love what you see at LuckyNiki.