Ladbrokes Review

Ladbrokes is one of the most well-known brands in the history of gambling in the UK, with betting shops that date back to the 1800s. As for the online portion of their operation, the betting site has been available for use since 2000, with many additions to the platform along the way.

Ladbrokes is owned and operated by Ladbrokes Coral PLC, a publicly-traded company on the London Stock Exchange. This is excellent news for players, as all the firm’s financials have to be reported to shareholders. Ladbrokes and Coral merged in 2015 to take advantage of economies of scale, and as a result, the Gala Casino is also operated by this group.

The company has two gaming licenses; they come from the UK Gambling Commission and the Gibraltar Gaming Authority. This allows the company to take players from the UK while also being able to take advantage of some tax shelters offered by the UK-owned jurisdiction of Gibraltar.

I am always touting the value of having multiple verticals on the same platform. Having a one-wallet solution for poker, casino, and sports (and lottery at Ladbrokes) gives you the ability to move from one game to another without having to change sites or make multiple deposits.

You have heard me say this before, but the allure of making one spin of the reels and changing your life forever is too much to walk away from. At Ladbrokes, you can choose from 21 different jackpot games, including the huge Jackpot Giant. This game, Playtech’s biggest, has a jackpot that currently sits just below USD 10,000,000. DO yourself a favor and get to that game as soon as possible before the jackpot is won by someone else!

I am shocked that a company that is this advanced on so many levels doesn’t offer 24/7 customer support. The timing for the support team is definitely UK-focused, which I understand but as someone who doesn’t play in that time zone, I am frustrated that there isn’t an agent available when I need help all day.

I am stunned by this one; esports are growing in popularity across the globe and betting on these video game matches is a great entry point for millennials into the online gambling space. Perhaps I am missing something, but I would think Ladbrokes would want to be at the forefront of wagering on esports.

Ladbrokes Poker is part of the iPoker Network, the network operated by Playtech. The poker world took a major hit in 2006 and again in 2011 after sites were shut down in the United States, but that hasn’t stopped this network from offering poker players a great selection of tournaments and cash games.

The poker client can be downloaded to your machine or mobile or played via Flash (sorry, Apple users), and from there you will see many poker-specific promotions, along with the full tournament schedule. Currently, the network offers a $30,000 guaranteed weekly event; this is a far cry from the millions being played for on other sites, but you can expect the play here to be much weaker.

Ladbrokes.com is packed full of promotions that range from general bonuses to game-specific offers. For the sake of this review, I am going to focus on a couple of the casino-only promotions that I think you should make a note of if you are considering being a player on this site.

I love this promotion, as it employs some of the strategy used by social gaming casinos to attract players. This promotion is based on earning coins, which you do when you complete challenges while playing the real money games across all the Ladbrokes products. As you complete challenges, you unlock different rewards which you can head to the reward center to redeem.

Everything about this promotion is excellent, from the way you complete challenges to the steady drip of prizing you can win by unlocking each level. I applaud Ladbrokes for taking their marketing to another level with this crossover promotion!

While there aren’t too many countries that can access the games at Ladbrokes, there is a wealth of options available to those who can make a deposit. Some of the e-wallet solutions offer instant withdrawal as well, so there is no waiting around for your money!

The Comp Program at Ladbrokes is the standard program offered by Playtech licensees. You earn points by playing real money casino games; 1 comp point is earned for every $10 wagered on the games. When you earn 100 points, you can redeem them for $1 in real money. It is important that you convert these points as soon as you have enough as they have an expiry date and you wouldn’t want to get caught without having been rewarded for your play.

I mentioned this earlier in the review, but it bears repeating: currently, Ladbrokes does not offer customer service 24 hours a day. This is truly disappointing, as it can’t cost them too much to have the extra hours covered by a skeleton staff. At any rate, if you are interested in reaching the casino for any issues you have, you can contact them via telephone, Live Chat, and email. Also, as they have land-based betting shops, if you happen to be near a location, you could always just walk in and ask about your account that way.

Ever since I started in this business 20 years ago, the Ladbrokes name has been front and center, whether because of their online offering or the fact that they have been sponsoring live European sports for as far back as I can remember. For that reason alone, I have always had an affinity for the site, even though I live in a country that is on the restricted list. However, if you are lucky enough to live in a country that has access to the site for real money, then I suggest you give them a try. You won’t find a site more secure for your funds, and their casino platform provides tons of great content and so many games that you will never get bored. Add in sports betting, poker, and bingo, and you have yourself a full suite of games available to you with one single account.

If you do play on Ladbrokes, I would love your feedback; we always want the most up to date, honest information from our players so we can keep this review fresh for the next reader.