Euro Palace Casino Review

Even though this casino is European-themed, there are still some countries over there that are not able to access these games for real money. As the regulations change in individual countries, restrictions are placed on the sites who do not comply with the new laws. As a result, if you live in any of these countries you cannot play at Euro Palace:

• Afghanistan
• Australia
• Belgium
• Czech Republic
• Denmark
• France
• Hong Kong
• Hungary
• Israel
• Italy
• Netherlands Antilles
• Portugal
• Romania
• South Africa
• Spain
• Turkey
• United Kingdom
• United States

Digimedia swallowed up many of the original Microgaming licensees when they put their company together, so it is no surprise that this casino remains on that platform. Also, Microgaming is still one of the best providers in the entire industry, so leaving them after all this time would really make no sense. Their games, which are available via Instant Play or through a downloadable piece of software, are top-notch and as you will read in our detailed review, you will see quality right through the entire catalog.

Euro Palace also offers their players Live Dealer Games. These games, which are relatively new to the scene compared to the traditional digital casino, are provided by Evolution Gaming. These guys are solely focused on this vertical, and it shows in the long list of clients they have brought on over the last few years. The live-streamed tables they offer are available only through your browser.

While there isn’t a full stable of progressives like some of the other casinos out there, the grand total of jackpots at the 16 games you can play currently totals over $2,500,000. That is definitely nothing to turn your nose up at; one spin of the reels can net you a five, six or even seven-figure payout.

This is something a casino should do more of; posting winners on the site is not only fun for those players that actually had winning sessions, but it also provides a sense that there are actually winners in an online casino. I think the casino should go further and post every one of the winners on social media, so the public is more likely to see.

While I like the colors of the banner on the homepage, featuring the casino’s Welcome Bonus, it would be nice if it didn’t follow me to every page of the site. For one thing, the banner is huge; it takes up the entire screen, meaning I am never entirely sure if the new page loaded. Also, the banner is static, so it is just the same picture with the same offer on each page. They need to address this glitch in design.

Aside from some minor adjustments, this site is a carbon copy of some of the other Fortune palace sites.

I would like to see Digimedia commit to making each of these a little more distinctive; it would help them in the long run as it allows them to cross-promote more heavily to their database.

One area that Fortune Lounge has tried to separate their brands from one another is in the promotions area. While they do share a big network promotion that I detail below, their Welcome Bonuses are all slightly different, appealing to a multitude of gamblers as a result. This kind of A/B testing is a brilliant way to determine what promotions are going to be the most successful in the long run.

As I mentioned, each Welcome Bonus is slightly different at the Fortune Lounge casinos; what doesn’t change is that it is usually a hybrid of Bonus dollars and Free Spins. These are the easiest to administer and are the industry standard for bonuses. Here is the Euro Palace version of the Welcome Bonus:

Earn up to $500 in bonuses and 100 Free Spins

• On your first deposit: 20 Free Spins on Wild Orient plus a 100% deposit match bonus, up to $/€150
• On your second deposit: 30 Free Spins on Win Sum Dim Sum plus a 50% deposit match bonus, up to $/€350
• On your third deposit: 50 Free Spins on Bar Bar Blacksheep

This is an interesting way to divide a deposit bonus. For me, the first two bonuses make sense; a combination of bonus dollars and Free Spins. The third bonus, with only Free Spins attached, isn’t as attractive to someone like me as I am more of a Table Games player. I wonder if that was done on purpose to try to attract more slots players. No doubt there is some offer coming to the rest of us via email.

Here is a promotion that makes total sense for a large database of recreational players; play some games, be rewarded in real-time, and get access to a big pool of prizes. The Wild Wins promo is spread across all the Fortune Lounge casinos, giving them great marketing reach for the one prize pool. Here are the details on the promotion:

• Play your favorite games to earn Rewards points
• Your Rewards points will fill up the progress bar
• Each time you reach 100%, you’ll get a spin on the jungle wheel
• Prizes on the wheel include Free Spins, Rewards points and a Bonus Round for even bigger prizes!
• You can try and spin the jungle wheel as many times as possible to win your share of €300,000 in instant prizes

To me, this is a classic case of “if it ain’t broke, don’t fix it.” I have long believed that if a particular promotion is both popular and profitable, then a casino should keep bringing it back over and over. Adding the “II” to this promotion gives the illusion that it may come back again; my money is on that outcome.

Wow. There are a staggering number of payment methods available at Euro Palace. With a focus on accepting deposits from European players, many of the names you will see listed below are localized for certain markets; the best way to find out what options you have is to log in and head to the cashier section; they will be automatically filtered for your region.

If you are looking for Chat Bubblesomeone at the casino to speak to about any issue you have, you need to look no further than the Live Chat button displayed prominently on each page of the site. Click on it, and an agent will respond very quickly (it only took about 30 seconds when I tried it out). If you don’t want to use Live Chat, you can also contact the casino via Skype, WhatsApp, and telephone. They also have an email address, but I would reserve that for issues that are not time-sensitive.

I could spend a lot of time switching back and forth between the Fortune Lounge casinos. Euro Palace has a great design, and I love the EU feel to the site. The Welcome Bonus is not as large as many of their other casinos, but it works for me (aside from the third bonus). As for the rest of the site, you can’t go wrong with Microgaming and Evolution software, and the VIP program is a great way to keep me playing at this place over so many others.

I highly recommend that you try out Euro Palace; you can check out some of my other reviews of Fortune Lounge casinos to see if any of the bonuses are more suitable to your playing style.