CasinoEuro Review

Casino Euro is owned and operated by the BML Group.  This company, based in Malta, also own the Betsson, Mr. Smith, and BetSafe brands.  These brands are some of the most well known in the online gaming space, and this lends a lot of credibility to the Casino Euro brand.

Casino Euro has multiple licenses.  They are currently licensed by the Malta Gaming Authority and the UK Gambling Commission.  Between these two licenses, it is safe to say that their business practices are being highly scrutinized; this is excellent for players as the most important thing for anyone playing online for real money is a sense of trust that their deposits are safe and that the games are not rigged.  Casino Euro has this covered on several levels.

Well, the good news here is that the list of restricted countries for this casino is far shorter than many I have reviewed in the past.  The bad news is that American players cannot access Casino Euro.  Additionally, many European countries are restricted; the company is respecting the laws in those countries, and I am sure that when they are allowed to gain access to those jurisdictions, they will quickly open their doors.  Here are the countries that are not allowed to play at Casino Euro:

• Belgium
• Spain
• Italy
• France
• French Guiana
• Guadeloupe
• Martinique
• China
• Hong Kong
• United States

I am often found playing jackpot slots when I am testing casinos for my reviews; call me a sucker, but I like the idea of one spin changing my life.  I usually put the Jackpots into this section of a review if I find more than 10 different progressives; Casino Euro has a staggering 58 jackpots on the go!  At the time of this review, the highest progressive was well over $1 million; definitely a life-changing amount of money.

You can see all the jackpot games clearly in the casino lobby, with many of them featuring a rolling total of what you could win if you are the lucky player.

This may seem minor to many of you, but when you spend as much time as I do combing through the pages of a casino site trying to bring you a complete review, this really matters.  A casino should be making it as easy as possible for you to find the information you need so you can get back to playing games; this is of course how the casino makes their money!

The entire Casino Euro website is easy to navigate and isn’t bogged down with too much text; the FAQ and Terms and Conditions are easily accessed and make the rest of the navigation quite pleasant.

There is an argument to be made that an outrageously large Welcome Bonus can only bring scammers to the game while spreading the love over many different promotions creates the kind of player a casino is looking for – loyal.  I agree with this position in principle. However, I don’t think that given the size of the organization and the very competitive European online casino landscape, Casino Euro could be a little more aggressive with their Initial Deposit Bonus.  Details of that bonus and other promotions will follow a bit later on in this review.

If the Deposit Bonus was confusing to me, this one is downright mind-boggling.  Despite checking everywhere, including other review sites, trying to find information on Casino Euro’s Comp or VIP Programs.  Shockingly, I was unable to find any reference to these types of programs.  I find it hard to believe that a company of BML’s stature wouldn’t want to reward their most loyal players.

I am hopeful that they have some sort of program behind the scenes or that it is a program that is being revamped.  This is likely just the optimist in me coming through; if the company doesn’t have any VIP program, it is a real disappointment.

Ok, with over 900 games to talk about, it’s about time we get to this part of the review!  As I mentioned, the casino uses many software vendors, with most of the content skewing to the slots area.

The video poker area of a casino, either online or land-based, is where I put in a lot of time.  I love the game; the pay tables are generous, and I feel like I have at least a little control over the machine at times.  At Casino Euro, I found all the standard variants of Video Poker, which was sufficient for me even if I would have liked to see a few more of the more recent games.  All in all, the play of these games is excellent, and hey, I even managed to hit a couple big hands during my session!

• Jacks or Better
• Aces & Faces
• Double Bonus
• Double Double Bonus
• Joker Wild
• Deuces Wild
• All Americans
• Tens or Better

As we discussed in the Bad Stuff section of this review, the Casino Euro Welcome Bonus doesn’t exactly inspire me to make a deposit for bonus reasons.  The initial deposit bonus is a 100% match Bonus to a maximum of $150.  It’s definitely not aggressive, but the playthrough requirement of 40x deposit only is actually achievable so you may walk away with some of that bonus cash at the end of the initial play.

Another promotion that caught my eye is the casino’s monthly Deposit Lottery.  This is as easy a promo as you will find in any casino; you receive one ticket in the draw for every $30 you deposit in a month.  At the first of each month, the casino makes 101 players winners; 100 will receive $50, and one lucky player gets $500.  Not too shabby for just making a deposit; no play is required!

Banking at Casino Euro is a very smooth experience.  Having licenses in Malta and the UK allow the company to gain access to favorable rates at the best processors, and the ability to use companies like Neteller means that players can get their withdrawals processed in 24 hours or less.

The Customer Service area of the Casino Euro website is one of the best I have ever seen.  The Help Center has a full range of FAQ, which I would suggest probably deal with 70% of all the questions you could have about the casino.  The FAQ is laid out in a very easy-to-find manner, sorted by many different topics. I am very impressed with what I see there.

Also, in that area, you can find the information on how to contact the casino, along with the average wait times for a response.  This is a very bold move by the casino; telling someone that they will receive an email response in 30-60 minutes 24 hours a day (or 30 seconds for Live Chat) is putting their Service team to task.  I for one think this is a brilliant move by the casino; that kind of transparency gives players an extra level of trust.

Absolutely.  These guys have really taken their casino offering to the next level.  Not only are they owned by one of the most respected companies in the online gaming industry, but their relationship with many of the top software vendors means that you are going to find the most diverse array of games of almost any casino online.  While they could use a little improvement with their Welcome Bonus and their Video Poker games (in my opinion), the over 900 games to choose from has to be close to a record for an online casino.  Boredom will not be an issue for you at Casino Euro, so if you are able to access the games, then I highly recommend you give this site a try.