Ruby Fortune Casino Review

Microgaming Content

If you have read any of my other casino reviews, you will know how much I love the Microgaming suite of games. This software company is in the top echelon of global providers, and they offer well over 450 games to their licensees. It’s a huge bummer that they decided to pull out of the U.S. market in 2006, as now Americans have to sit on the sidelines while other casino players around the world get a chance to enjoy these fantastic games.

Multiple Languages

It’s 2022, and I think in this day and age that casino operators should be doing more to appeal to players in their local countries. One easy way to start is to translate their websites into multiple languages, allowing players to read promotions and Terms and Conditions in their own native tongue.

Ruby Fortune was one of the first sites to focus on website translation, which is even more important to them given that they don’t take players from the U.S. or United Kingdom. As of today, you can find the Ruby Fortune site translated into the following languages:

Recent Increase in Wagering Requirements

Look, it is already hard enough to try to earn the deposit bonuses offered by online casinos. Many operators are counting on the fact that you will run out of money well before you can turn those bonus dollars into actual cash. This is why I found it particularly disturbing that Ruby Fortune recently decided to change their wagering requirements from 40x to 50x. This just reeks of being cheap and is a major blow to the novice casino player, who now will rarely if ever earn those valuable bonus dollars.

Battles with Affiliates

We talked about this right off the top; after some changes in management, the decision was made to end relationships with many affiliates. This might have gone over with less trouble had the casino at the very least honored the outstanding balances owed to many of these affiliates; when it became apparent that they were not going to pay these folks what they were owed, all hell broke loose.

Forums and review sites blew up with complaints from these jilted affiliates; as a result, the casino ownership has been blacklisted by many of the reviewers I work with from other sites. I am thoroughly disappointed with the company’s decision to treat loyal affiliates in this manner.

Currently, there is only one set of promotions at Ruby Fortune Casino. These are centered around your first three deposits at the casino. Here is an overview of how the bonuses work:

At Ruby Fortune, we believe in giving you the best opportunities to enjoy your gaming. That is why all new players qualify for our C$750 FREE Welcome Bonus.

We like to think of it as the gift that keeps you winning. Make your first deposit, and we’ll match it 100%, instantly doubling your bankroll! Further Bonuses of 50% and 25% on your next two deposits mean you’re guaranteed C$750 in Bonus Cash absolutely free.

• 1st Deposit Bonus – 100% Match Bonus: Enjoy a 100% Match Bonus up to C$150 on your first deposit. This is our way of saying Welcome to Ruby! You can use your bonus immediately so get playing and start winning today.
• 2nd Deposit Bonus – 50% Match Bonus: Make your second deposit, and you’ll enjoy a big 50% Match Bonus worth up to C$200. Why not try one of our Progressive Jackpot games? YOU could be our next big winner!
• 3rd Deposit Bonus – 25% Match Bonus: Profit with a huge C$400 FREE on your third deposit at Ruby. Your bonus will be instantly credited so you can enjoy it right away. Get in the game now!

There is also an Ultra VIP Program at Ruby Fortune that is a shared program across all the Palace Group’s casino. The Palace Group VIP Program is pretty simple; to even qualify to be a VIP, you need to meet the minimum requirements of at least 10,000 Euro in deposits and 150,000 Loyalty Points. Once you are invited to the club, the casino promises an enhanced gaming experience. Here’s what they tell you could receive by being a VIP:

• Platinum Loyalty Tier: Becoming a VIP also benefits your Loyalty Club Account. Your Loyalty Club status will be instantly elevated to the Platinum Loyalty Tier for one month on achieving VIP status. Boost your Loyalty balance within this month, and you will remain on our Platinum Tier, allowing you to earn 40% EXTRA Loyalty points.
• VIP Tournaments: Our VIP players craved more tournaments; they demanded unique themes and irresistible jackpots, and we complied. If you enjoy competitive play with greater stakes, then The Palace Group’s tournaments are for you.
• Faster Withdrawals: As a VIP player, your payments will be prioritized with quicker processing times. Together with fast, secure and reliable banking services, you can trust that your payments and withdrawals are in good hands.
• Exclusive Events: We indulge our valued VIP players in exciting events designed exclusively for them. Players can expect an experience of the utmost luxury whether it is an opulent city break at a stylish 5-star hotel or an exotic 5 Star getaway, your every need is considered.
• VIP Promotions: Your exclusive VIP treatment also includes not only direct access to both the Casino Manager and the VIP Host Team but also information on our exclusive VIP weekly promotions which are tailored for specific individuals.

You will be assigned your very own account manager who can talk you through these options where extensions on our generous and varied rewards can be arranged. Increased card limits for credit/debit cards can also be granted, and the improvement of your loyalty tier status can be used to boost your play.

Now, while I prefer the details to be laid out in a little more detail, I also appreciate that if the company wants to protect a great loyalty program from being copied, then keeping it behind closed doors is an excellent strategy.