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Ruby Fortune Casino Review

Ruby Fortune Casino

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Sometimes, an online casino can cause a stir in the industry that doesn’t involve their players. Such is the case with Ruby Fortune Casino. The casino has been in business since the early days of the online casino industry. However, a change of management a few years ago caused some major concerns with affiliates. It appears that the casino stopped working with long-time affiliate partners, canceling payments and changing Terms and Conditions.

I will tell you that many sites like ours have blacklisted Ruby Fortune and their sister sites as a result of the distressed relationship with affiliates. At Legit Gambling Sites, we are more focused on the value of a casino to you players, so while I acknowledge that this blacklisting exists on many sites, I am going to continue this review in the eyes of a potential depositing player.


About Ruby Fortune Casino

Ruby Fortune was opened in 2003 and is owned by the Palace Group. This company is based in Malta and owns several other brands as well, such as Mumm’s Gold and Spin Palace. The group also has a Malta gaming license. The company’s brands are some of the oldest on the market, and they were one of Microgaming’s first licensees.

Who Can Play at Ruby Fortune Casino

Ruby Fortune, as a Microgaming licensee, can no longer accept players from certain countries, in particular, the U.S. When Microgaming made this change to their policies almost a decade ago, it forced their clients to make one of two decisions; sever ties with the company or remove access to players from restricted countries.

Today, Ruby Fortune has more than a couple countries on their restricted list. I am sorry to say you are out of luck if your country appears on the list below.

  • Antigua and Barbuda
  • Belgium
  • British Virgin Islands
  • Czech Republic
  • Denmark
  • France
  • French Guiana
  • French Polynesia
  • Hong Kong
  • Hungary
  • Iran
  • Israel
  • Italy
  • Netherlands
  • North Korea
  • Portugal
  • Puerto Rico
  • Romania
  • Singapore
  • South Africa
  • Spain
  • Switzerland
  • Taiwan
  • Turkey
  • S. Virgin Islands
  • United Kingdom
  • United States

Software Suppliers

Ruby Fortune, as mentioned earlier, was one of Microgaming’s first clients, and remains one of their longest standing licensees. This is great news for you; Microgaming is one of the best software providers in the business. The company has been in the casino software business since the early 2000s; it has shown great resiliency and growth over the last decade, increasing their content library with some excellent branding and licensing deals. The Microgaming software is very much in demand from operators and players alike.

The Ruby Fortune Casino is available as both a downloadable piece of software and a no-download instant play option. The instant play option is browser-based, and many of the games have been optimized to be played on the browsers of most mobile devices.

For their Live Dealer Casino, Ruby Fortune uses Evolution Gaming as their partner. Evolution is a live-dealer focused company, so you know that means the quality of the games is going to be top-notch. Live Dealer Casino games continue to grow in popularity year over year.

The Good Stuff

Microgaming Content

If you have read any of my other casino reviews, you will know how much I love the Microgaming suite of games. This software company is in the top echelon of global providers, and they offer well over 450 games to their licensees. It’s a huge bummer that they decided to pull out of the U.S. market in 2006, as now Americans have to sit on the sidelines while other casino players around the world get a chance to enjoy these fantastic games.

Multiple Languages

It’s 2018, and I think in this day and age that casino operators should be doing more to appeal to players in their local countries. One easy way to start is to translate their websites into multiple languages, allowing players to read promotions and Terms and Conditions in their own native tongue.

Ruby Fortune was one of the first sites to focus on website translation, which is even more important to them given that they don’t take players from the U.S. or United Kingdom. As of today, you can find the Ruby Fortune site translated into the following languages:

  • Spanish
  • Portuguese
  • Italian
  • Swedish
  • Finnish
  • French
  • Norweigan
  • Brazilian Portuguese
  • Greek

The Bad Stuff

Recent Increase in Wagering Requirements

Look, it is already hard enough to try to earn the deposit bonuses offered by online casinos. Many operators are counting on the fact that you will run out of money well before you can turn those bonus dollars into actual cash. This is why I found it particularly disturbing that Ruby Fortune recently decided to change their wagering requirements from 40x to 50x. This just reeks of being cheap and is a major blow to the novice casino player, who now will rarely if ever earn those valuable bonus dollars.

Battles with Affiliates

We talked about this right off the top; after some changes in management, the decision was made to end relationships with many affiliates. This might have gone over with less trouble had the casino at the very least honored the outstanding balances owed to many of these affiliates; when it became apparent that they were not going to pay these folks what they were owed, all hell broke loose.

Forums and review sites blew up with complaints from these jilted affiliates; as a result, the casino ownership has been blacklisted by many of the reviewers I work with from other sites. I am thoroughly disappointed with the company’s decision to treat loyal affiliates in this manner.

Game Selection
Slots

Microgaming has an extensive catalog of slots titles, meaning you as a player is bound to find a game you will like. One thing that I really like about the Microgaming slots are the Jackpot games. There is one machine, Major Millions, that currently has a Jackpot that is over $1 million, and you can find this game front and center at Ruby Fortune.

You are going to find excellent gameplay, as well as games with different paylines and pay tables. Bonus games are another of Microgaming’s specialties, so you should play the right number of coins each spin to activate those games.

Here is a partial list of the over 350 slots titles you can find at Ruby Fortune:

  • 108 Heroes
  • 5 Reel Drive
  • 7 Oceans
  • Alaxe in Zombieland
  • Arctic Agents
  • Arctic Fortune
  • Avalon HD
  • Avalon II: The Quest For The Grail
  • Battlestar Galactica
  • Beach Babes
  • Big Kahuna – Snakes & Ladders
  • Big Top
  • Break da Bank Again MegaSpin
  • Bridesmaids
  • BrideZilla
  • Bubble Bonanza
  • Bullseye
  • California Gold
  • Captain Cash
  • Cash Splash – 5 Reel
  • Cashville
  • Castle Builder
  • City of Gold
  • Classic 243
  • Crazy Crocodile
  • Cricket Star
  • Crocodopolis
  • Cutesy Pie
  • Dogfather
  • Dolphin Quest
  • Dragonz
  • Drone Wars
  • Fish Party
  • Fruit Fiesta – 3 Reel
  • Game of Thrones
  • Game of Thrones 15-Line
  • Golden Dragon
  • Golden Era
  • Golden Princess
  • Hitman
  • Ho Ho Ho
  • Hot As Hades
  • Huangdi The Yellow Emperor
  • Immortal Romance
  • In It to Win It
  • Irish Eyes
  • Isis
  • Jester’s Jackpot
  • Jewels of the Orient
  • Jewel Thief
  • Jingle Bells
  • Jurassic Park
  • King Arthur
  • King Cashalot
  • Kings of Cash
  • Kitty Cabana
  • Ladies Nite
  • Lady in Red
  • Life of Riches
  • Lucky Leprechaun
  • Lucky Leprechaun’s Loot
  • Lucky Rabbit’s Loot
  • Lucky Twins
  • Lucky Witch
  • Lucky Zodiac
  • Major Millions 3 Reel
  • Major Millions 5 Reel
  • Monster Mania
  • Paradise Found
  • Party Island
  • Party Time
  • Peek-A-Boo 3 Reel
  • Pharaoh’s Tomb
  • Piggy Fortunes
  • Playboy
  • Pollen Nation
  • Reel Spinner
  • Reels Royce
  • Reel Strike
  • Reel Thunder
  • Retro Reels
  • Retro Reels Diamond Glitz
  • Retro Reels Extreme Heat
  • Rhyming Reels – Georgie Porgie
  • Riviera Riches
  • Scary Friends
  • Scrooge Repents
  • Secret Admirer
  • Secret Romance
  • Secret Santa
  • Serenity
  • Shoot!
  • Silver Fang
  • Sizzling Scorpions
  • Ski Bunny
  • Skull Duggery
  • Soccer Safari
  • So Many Monsters
  • So Much Candy
  • SunTide
  • Supe It Up
  • Sure Win
  • Tarzan
  • Terminator 2
  • The Dark Knight
  • The Dark Knight Rises
  • The Snake Charmer
  • The Twisted Circus
  • Thousand Islands
  • Throne of Egypt
  • Thunderstruck
  • Thunderstruck II
  • Triple Magic
  • Twister
  • Untamed Bengal Tiger
  • Vinyl Countdown
  • Voila!
  • Wasabi-San
  • Western Frontier
  • What a Hoot

Table Games

Blackjack players like myself are in heaven when we login to our accounts at Ruby Fortune. Microgaming spreads a wide array of Blackjack variants, all of which offer slightly different rules and bonus games. Just look at all the titles to choose from:

  • Vegas single deck
  • Atlantic City
  • Vegas strip
  • Bonus Blackjack
  • Atlantic City Gold
  • Vegas Downtown
  • Hi-Lo 13 European Blackjack
  • European Gold
  • European Blackjack Redeal
  • Classic Blackjack
  • Premier High Streak Blackjack

As for the other Table Games, don’t worry: the casino offers all the top games for you to choose from, including 10 different types of Roulette!

  • Baccarat
  • Red Dog
  • Roulette
  • 3 Card Poker
  • Craps
  • Pai Gow Poker
  • Keno
  • Sic Bo
  • Crown and Anchor
  • Cyberstud Poker
  • Double Exposure
  • Poker Pursuit
  • Spanish Blackjack

Video Poker

Ruby Fortune Video Poker

I love video poker. Why? Well, aside from being an excellent way to play a poker-style game while sitting at a machine or in your living room, video poker also offers one of the only chances to have the odds in your favor. A couple of the games, if played correctly, will give you a slight edge over the house; who wouldn’t love that?

Ruby Fortune has many different video poker games available; before you play, you should check the pay tables and then have a look at our Video Poker Guide for help in choosing the game and strategy for you.

  • All Aces
  • Jacks or Better
  • All American
  • Aces & Faces
  • Double Bonus
  • Bonus Deuces Wild
  • Tens or Better
  • Aces & Eights
  • Deuces & Joker
  • Double Double Bonus
  • Joker Poker (kings or better)
  • Bonus Poker Deluxe
  • Double Joker
  • Deuces Wild
  • Louisiana Double

Live Dealer

As I mentioned above, Ruby Fortune offers its players a Live Dealer Casino option for many games via their partnership with Evolution Gaming.  If you haven’t played Live Dealer games before, I highly encourage you to try them. The games have a much warmer feel to them as there is a live dealer on the other end of the camera, which also helps slow down the speed of the games. This gives players the feeling of playing in a land-based casino without having to leave the comfort of your home.

You can try these games via Live Dealer:

  • Baccarat
  • Roulette
  • Ultimate Texas Hold ‘Em
  • Three Card Poker
  • Casino Hold ‘Em

Promotions

Ruby Fortune Promotions

Currently, there is only one set of promotions at Ruby Fortune Casino. These are centered around your first three deposits at the casino. Here is an overview of how the bonuses work:

At Ruby Fortune, we believe in giving you the best opportunities to enjoy your gaming. That is why all new players qualify for our C$750 FREE Welcome Bonus.

We like to think of it as the gift that keeps you winning. Make your first deposit, and we’ll match it 100%, instantly doubling your bankroll! Further Bonuses of 50% and 25% on your next two deposits mean you’re guaranteed C$750 in Bonus Cash absolutely free.

  • 1st Deposit Bonus – 100% Match Bonus

    Enjoy a 100% Match Bonus up to C$150 on your first deposit. This is our way of saying Welcome to Ruby! You can use your bonus immediately so get playing and start winning today.

  • 2nd Deposit Bonus – 50% Match Bonus
    Make your second deposit, and you’ll enjoy a big 50% Match Bonus worth up to C$200. Why not try one of our Progressive Jackpot games? YOU could be our next big winner!

  • 3rd Deposit Bonus – 25% Match Bonus
    Profit with a huge C$400 FREE on your third deposit at Ruby. Your bonus will be instantly credited so you can enjoy it right away. Get in the game now!

Banking

Ruby Fortune Payment Options

As with most online casinos that restrict play from the U.S., Ruby Fortune has multiple options available to their players. The great thing about having so many options is that you get to choose how quickly you want to be paid; the only restriction is with which third party processors you currently have accounts.

Here are the options available to you:

Deposit Options

  • Visa
  • MasterCard
  • Visa Electron
  • Paypal
  • Neteller
  • Skrill (Moneybookers)
  • PaySafeCard
  • EcoCard
  • Citadel
  • Instadebit
  • Direct Bank Transfer
  • Entropay
  • eCheck

Withdrawal Options

  • Visa
  • MasterCard
  • Visa Electron
  • Paypal
  • Neteller
  • Skrill (Moneybookers)
  • EcoCard
  • Instadebit
  • Direct Bank Transfer
  • Entropay

Comp Program and VIP Program

Ruby Fortune Casino allows you to earn Club Points as you play which you can redeem for additional casino cash! For every 10 Euro that you gamble for Real Money, you can earn up to 1 Club Point. However, the contribution table for earning points is decidedly stacked against Blackjack players and towards slots players. Once you reach 1,000 points, you can redeem them for 10 Euro in Bonus cash, which is subject to some play-through requirements before you can cash it out.

Now, once you start earning those casino Club Points, the more you earn, the higher your VIP status! With each increase in status level comes some additional benefits; here’s a simple chart to outline what I mean:

Loyalty TiersBlueSilverGoldPlatinumDiamondPrivé
Entry Points Zero2500500010000200000500000
Maintenance points Zero2500450080001000025000
Bonus points Zero10%20%40%50%60%
Exclusive tournamentsYesYesYesYesYesYes
Casino bonuses per month**€ 500€1000€2000€5000€7500€10000+
VIP territory managerYes*Yes*YesYes
Access to exclusive competitions and promotionsYes*Yes*YesYes
Travel to meet your VIP managerYes*Yes*YesYes
Exclusive giftsYes*Yes*YesYes
Exclusive support phone numberYes*YesYes
Invites to worldwide VIP events and vacationsYes*YesYes
Faster WithdrawalsYesYes
Invites to worldwide sporting eventsYesYes
Customized bonus offersYesYes
Customized gifts for player and familyYes

There is also an Ultra VIP Program at Ruby Fortune that is a shared program across all the Palace Group’s casino. The Palace Group VIP Program is pretty simple; to even qualify to be a VIP, you need to meet the minimum requirements of at least 10,000 Euro in deposits and 150,000 Loyalty Points. Once you are invited to the club, the casino promises an enhanced gaming experience. Here’s what they tell you could receive by being a VIP:

  • Platinum Loyalty tier
    Becoming a VIP also benefits your Loyalty Club Account. Your Loyalty Club status will be instantly elevated to the Platinum Loyalty Tier for one month on achieving VIP status.
    Boost your Loyalty balance within this month, and you will remain on our Platinum Tier, allowing you to earn 40% EXTRA Loyalty points.

  • VIP Tournaments
    Our VIP players craved more tournaments; they demanded unique themes and irresistible jackpots, and we complied.
    If you enjoy competitive play with greater stakes, then The Palace Group’s tournaments are for you.

  • Faster Withdrawals
    As a VIP player, your payments will be prioritized with quicker processing times. Together with fast, secure and reliable banking services, you can trust that your payments and withdrawals are in good hands.

  • Exclusive Events
    We indulge our valued VIP players in exciting events designed exclusively for them. Players can expect an experience of the utmost luxury whether it is an opulent city break at a stylish 5-star hotel or an exotic 5 Star getaway, your every need is considered.

  • VIP Promotions
    Your exclusive VIP treatment also includes not only direct access to both the Casino Manager and the VIP Host Team but also information on our exclusive VIP weekly promotions which are tailored for specific individuals.

You will be assigned your very own account manager who can talk you through these options where extensions on our generous and varied rewards can be arranged. Increased card limits for credit/debit cards can also be granted, and the improvement of your loyalty tier status can be used to boost your play.

Now, while I prefer the details to be laid out in a little more detail, I also appreciate that if the company wants to protect a great loyalty program from being copied, then keeping it behind closed doors is an excellent strategy.

Customer Service

Customer Service at Ruby Fortune casino is available whenever and however you want it. The casino provides agents 24 hours a day for you to be able to reach them whenever you have an issue. On their website, you can find multiple toll-free telephone numbers as well as a link to their Live Chat feature. If you want to email them, you have that option as well. One small added touch is that if you have lost or forgetting your password (something I often do) then there is a simple link to click and an email is sent to you automatically to be able to change the password securely.

Would I Play at Ruby Fortune Casino?

Given my love for the great affiliates out there, I was already leaning towards not recommending Ruby Fortune Casino to you as an option for real money casino play. I don’t like anything about what the ownership group did in mismanaging the affiliate relationship, and that definitely leaves me with a bad taste in my mouth.

Having said that, the reason you might want to look elsewhere is that the promotions are lacking at this casino. If you aren’t too fussy about the types of promos at a casino, then I would say you will be okay at Ruby Fortune. The Microgaming suite of games alone would be worth giving it a shot.

This review was made by: Rating: 4.8 out of 5

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