Europa Casino Review

Europa Casino has been in business since 2004 and has had an apparent change of ownership along the way. While the casino was at one point owned by Imperial E-Club Casinos, which had received many complaints about one of its other sites. Now, if you look at the website, the owner is listed as Universe Entertainment Services, a company based in Malta. I can only assume the company has changed hands, although I have not been able to find out when that might have occurred.

The casino has a gaming license from the Malta Gaming Authority, which is also new. They used to have a license from Antigua and Barbuda, but it would appear that in an attempt to clean up their image, they moved the licensing over to a more thorough jurisdiction.

Europa Casino has only one software provider, but it is a good one. They have chosen to work with Playtech for their offering. The Israel-based developer is at the top of the heap when it comes to quality of the product; they built their software with an equal dedication to the players and the operators, and it shows when you tour the platform. Also, having Playtech as their supplier gives the ownership group more credibility; these guys don’t work with shady operators.

The Playtech games are available both via a downloadable client and through their browser-based Instant Play format.

The majority of the games have been modified to fit the screen size of most tablets and phones so you will be able to play your favorite games from wherever you want.

I always like to see a casino that offers multiple layers of promotions to their players. The lifespan of a player can be a rollercoaster, so having an offer that fits where the player is along that life is critical to extending their longevity with the site. Europa Casino has a few promotions on their website, but here is a couple that I want to highlight:

Welcome Bonuses

There are two different Welcome Bonuses that the site offers to its players. Their standard Welcome Package includes bonuses for up to one year! I love the idea of extending the bonus period out over that length of time; it makes me think that the casino values my long-term play and isn’t just trying to get the most out of me on my first session.

The site offers you a 100% match bonus to $100 on your first deposit of each month until you have been a customer for a whole year. That means you can earn up to $1,200 in additional cash, which isn’t too shabby at all. That isn’t all though, as the site also rewards you with a weekly $25 Loyalty bonus just for playing each week, meaning you could, in fact, earn $2,400 during the first year.

Their second Welcome Bonus is for High Roller players; this one is a one-time bonus of 50% up to $500 on your first deposit of $1,000 or more. This is far more interesting for the player who wants to play higher limits, as it also puts you at the front of the line to enter the casino’s VIP program. Personally, I am more likely to get more value out of the long-term play, but if you want to hit and run, this second bonus is for you.

Win an iPhone 8

I like promotions like this; giving away a desirable physical good goes a long way to connect with players, and draws like this make it easy for everyone to qualify.

For this limited-time promotion, all you have to do is bet $10 in one of these games – Jackpot Bells, Stars Awakening, Hologram Wilds, Fairground Fortunes Ghost Train, and Wild Beats – and you will earn a raffle entry for every $10 wagered during the promotion’s timeframe.

When you are an online gaming site focused primarily on the European market, having the most localized payment solutions for each country is paramount. This can make for an administrative nightmare, but that is the cost of doing business across so many borders.

The Comp Program at Europa Casino runs on the standard rules that most Playtech casinos operate under: you earn one point for every $10 wagered at real money tables. When you have reached the minimum threshold for redeeming points (500), you can convert them into cash at a rate of $1 for every 100 points.

Since there is an expiry date on points and no reason to hold on to them, it is my recommendation that you keep an eye on them and as soon as you hit 500, convert them. The cash in your account goes straight to your bottom line.

As mentioned above, the casino has an extensive FAQ section which is very well presented; the information you are looking for to answer your question is likely on one of these pages. If you still need to contact the casino, you can do so by telephone, email or Live Chat.

For me, Live Chat is the way to go; I don’t want to have to sit on the phone, but I do want to speak with someone in real time to alleviate my issue at the site.

Well, let me start by saying that I hope the company actually changed ownership in 2016 when its license came up for renewal in Antigua. All signs indicate that this is what happened, which would put my mind at ease when it comes to the potential history of issues with the original owners.

As for the casino itself, you just can’t go wrong with anyone using Playtech’s platform. The games are top-quality, and the sheer volume of titles is enough for even the most seasoned casino player. Add in the huge progressive jackpots, and you have a tidy little package here.

Yes, the VIP program could use some work (or just some more details), and the bonuses aren’t the best in the business. However, overall I like what this casino is offering, and if you are so inclined after reading this review, I encourage you to give Europa Casino a deposit.