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Uptown Aces Casino Review

Uptown Aces

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When I review a casino, I am drawn to a beautiful, clean look of a website. I am a casino player at heart; I don’t need all the detailed themes or animated mascots.

Just give me the information I need, and make it resemble a land based casino experience, and I will be happy.

The clean look and feel of the Uptown Aces website made me pleased that it came up on my list of casinos to review. With a Miami Vice color pattern, I was immediately taken to a place where I thought of being at a table with some slick dressed party people who like to gamble as much as I do.

Once the daydreaming session was over, it was time to get down to business with the review of the Uptown Aces Casino.


About Uptown Aces Casino

Uptown Aces Graphic

Uptown Aces Casino is owned by the Deckmedia Casino Group, who own several popular brands in the online casino space. You may have come across some of the Deckmedia brands during your casino travels; they own casinos like Red Stag Casino, Box 24 Casino, Sloto’cash Casino and Desert Nights Casino to name a few. Uptown Aces Casino was launched in 2012, although the Deckmedia folks have been around since the mid-2000s

All of the Deckmedia casinos are licensed in Curacao. The appeal of the Curacao licensing is that outside of some initial due diligence, the authority actually only regulates at arm’s length, allowing online casino operators to work on their own to bring in as much revenue as possible. There isn’t much that the Curacao Gaming Authority can do to chase down your money if there is an issue. However should things get really bad for the casino they can pull their license putting the relationships with payment processors and software vendors in jeopardy.

Who Can Play at Uptown Aces Casino

Another nice part of being licensed in Curacao is that Uptown Aces Casino can be quite liberal in accepting players from countries where online gambling is taboo. The casino is a U.S.-friendly operation, taking deposits and play from all states except the following:

  • Kentucky
  • Louisiana
  • Maryland
  • Missouri
  • New Jersey
  • New York
  • Washington

Also, the only other countries that we see are restricted from play at Uptown Aces Casino are the United Kingdom, Moldova, and Israel.

Software Suppliers

Uptown Aces Casino used Real Time Gaming software out of Costa Rica for their release. Deckmedia uses different providers for their various brands, sometimes using multiple pieces of software at one casino, but they have stuck with only the RTG games for Uptown Aces. RTG has some of the best software out there for casinos that accept U.S. players and have been making casino games since they started in the business in 1997.

There are three ways to access the casino games at Uptown Aces. The old-school casino players can take advantage of downloading a piece of software right to your machine. This is the most robust way to play the games, as all the graphics are stored locally which makes it much easier for the casino to send information back and forth from your PC to the server. Also, the downloadable client is the only way to access the Uptown Aces tournament lobby (see below).

If downloading software to your machine isn’t an option for you, then you can play the Uptown Aces games through their instant play browser version. Also, RTG’s casino games have all been modified to be mobile-friendly. You can play your favorite slot machine or table game right from your iOS or Android-powered mobile phone or tablet and get as great an experience as you would from your PC.

The Good Stuff

You could win MILLIONS with a spin of the reels!

Uptown Aces Casino offers its players a number of progressive jackpot games in their casino lobby.  There are two different types of jackpots being offered at Uptown Aces Casino. First, there are the RTG Network progressive games. For a Network Progressive, casinos must agree to be part of the pool, which allows them to have much larger prizes to promote, but does not guarantee one of their players will be the winner. At the time of writing this review, two RTG Network progressive slots are ready to burst with jackpots over the $2,000,000 USD mark. You would be foolish not to at least give them a shot for a few bucks!

If you don’t believe that the seven-figure payout will ever hit, you aren’t alone. In that case, there are also some local progressive games available at Uptown Aces. These games will have much lower jackpots as they are only contributed to by Uptown Aces players. However they are set to be triggered more often, giving you a better chance of walking away a winner. The most recent winners are usually posted on the site so you can see what kinds of jackpots you could be eligible to win yourself.

Daily and Weekly Tournaments Available

Uptown Aces Casino gives their slots players a different way to win money playing the titles they love with a list of daily and weekly tournaments that reward winners for their play in certain games after a 24 hour period or a 7 day period. Many of these tournaments are free to enter (you will still be betting your balance in the games) so you can give them a try risk-free and maybe win some extra bucks into your account.

Why do we like playing tournaments? Well, sometimes it is nice to put your scores up against others in the casino, as this makes the games a little more personal. Also, who wouldn’t want a chance to win extra cash doing something we were already doing? You really can’t go wrong with a free entry tournament, so I definitely recommend you give one or two of these tourneys a try. You can find the full list of tournaments on their website by clicking this link; remember that you must use the download client to enter the events.

The Bad Stuff

No Live Dealer Games

I am troubled to find out that there are no Live Dealer games available for play at Uptown Aces Casino. I know for a fact that other Deckmedia brands offer these games and that RTG has built partnerships with game studios to be able to provide integrated Live Dealer games into its software package. I can only assume that this decision was made to differentiate the Uptown Aces brand from the other Deckmedia casinos. I disagree with this concept; that is what themes are for. I am hopeful that Deckmedia will make the change soon and add the popular Live Dealer option for Uptown Aces players.

Weak Ongoing Promotions

Another odd part of this review is finding out that the same creativity applied to the promotional pieces of some of the other DeckMedia brands has not been implemented by Uptown Aces. The ongoing promotions are not very enticing, which leads me to believe the casino is focused on driving new traffic to his brand and then perhaps cross-promoting their other brands using the more creative marketing.

Game Selection

Video Poker

Uptown Aces Video Poker

When you are looking for video poker games in an online casino, you should be seeking what variants a casino offers (there are many) and whether you can play the games for one hand only or for multiple hands. Uptown Aces Casino checks all the boxes for me when it comes to Video Poker. The RTG games are excellent, and the payout tables are bang on. Also, I LOVE playing the 52 and 100 hand variants of the game, so it is nice to see both in the Uptown Aces lobby.

Here are all the video poker games offered by Uptown Aces:

  • Aces & Eights
  • Deuces Wild
  • Aces & Eights (multi-play)
  • Double Bonus (multi-play)
  • Joker Poker
  • Joker Poker (multi-play)
  • All American (multi-play)
  • Bonus Poker Deluxe
  • Bonus Poker Deluxe (multi-play)
  • Jacks or Better (multi-play)
  • Double Jackpot
  • All American
  • Jacks or Better
  • Bonus Deuces Wild
  • Double Bonus
  • Double Double Jackpot
  • Sevens Wild
  • Sevens Wild (multi-play)
  • Pick ‘Em Poker
  • Loose Deuces (multi-play)
  • Loose Deuces
  • Bonus Deuces Wild (multi-play)
  • Double Jackpot (multi-play)
  • Double Double Bonus (multi-play)
  • Double Double Bonus
  • Double Double Jackpot (multi-play)
  • Deuces Wild (multi-play)

Table Games

Uptown Table Games

Uptown Aces, having chosen Real Time Gaming as their supplier, has put you players in a great position. Take it from someone who has spent hundreds of hours, if not thousands, playing RTG games – the quality is fantastic, and the selection is just as great. Whether you are expert craps player or someone looking to try out a game like Pai Gow, Uptown Aces have all the standard games as well as some you may never have heard of (check out our Casino Games Guides to learn about all casino games).

Here are all the games you are able to find in the Uptown Aces Casino lobby:

  • Baccarat
  • Casino War
  • Caribbean Stud Poker
  • Red Dog
  • Roulette
  • European Blackjack
  • Craps
  • Let ‘Em Ride
  • Pai Gow Poker
  • Vegas Three Card Rummy
  • Sic Bo
  • Pontoon
  • Blackjack with Perfect Pairs
  • Caribbean 21
  • Caribbean Hold’em Poker
  • Face Up 21
  • Match Play 21
  • Super 21
  • Texas Hold ‘Em Bonus Poker
  • Tri Card Poker

Slots

If you have played RTG slots before, you know that the quality of the themes and graphics is excellent. No matter what type of game you like to play, how many reels or paylines you like, or denomination you want to bet, the Uptown Aces slots catalog will have something for you. Add in their incredible list of progressive jackpot games, and you are looking at one of the more comprehensive slots offerings available in a U.S.-friendly casino.

Here are some of the more popular titles of slots available at Uptown Aces Casino. The full list of games can be found in their lobby.

  • Achilles
  • Aladdin’s Wishes
  • Aztec’s Millions
  • Aztec’s Treasure
  • Aztecs Treasure Feature Guarantee
  • Bank on It!
  • Basketbull
  • Big Shot
  • Bunko Bonanza 2
  • Caesar’s Empire
  • Cash Bandits
  • Cleopatra’s Gold
  • Coat of Arms
  • Count Spectacular
  • Coyote Cash
  • Crazy Vegas
  • Crystal Waters
  • Derby Dollars
  • Diamond Dozen
  • Diamond Mine
  • Diamond Mine Deluxe
  • Double Ya Luck
  • Dream Run
  • Enchanted Garden
  • Enchanted Garden II
  • Eternal Love
  • Field of Green
  • Food Fight!
  • Football Frenzy
  • Glitz & Glamour
  • Goblin’s Treasure
  • God of Wealth
  • Goldbeard
  • Golden Glove
  • Golden Lotus
  • Golden Retriever
  • Green Light
  • Hairway to Heaven
  • Happy Golden Ox of Happiness
  • Haunted Opera
  • Hen House
  • Hidden Riches
  • High Fashion
  • Incan Goddess
  • It’s a Mystery!
  • Jackpot Cleopatra’s Gold
  • Jackpot Pinatas
  • Jazz Time
  • Jumping Beans
  • Lucky Tiger
  • Medal Tally
  • Megaquarium
  • Megasaur
  • Mermaid Queen
  • Mice Dice
  • Mister Money
  • Monster Mayhem 50-Line
  • Mystic Dragon
  • Naughty or Nice: Spring Break
  • Naughty or Nice?
  • Ninja Star
  • Nova 7s
  • Paris Beauty
  • PayDirt!
  • Penguin Power
  • Pharaoh’s Gold
  • Pirate Isle
  • Polar Explorer
  • Prince of Sherwood
  • Return of the Rudolph
  • Roberta’s Castle
  • Ronin
  • Rudolph’s Revenge
  • Snowmania
  • Spirit of the Inca
  • Sunken Treasure
  • Super 6
  • Sweet 16
  • Tally Ho
  • Texan Tycoon
  • The Big Bopper
  • The Elf Wars
  • The Naughty List
  • The Nice List
  • The Three Stooges
  • Triton’s Treasure
  • Victory
  • Vikings Voyage
  • Wok & Roll
  • Wooden Boy
  • Year of Fortune
  • Zhanshi

Promotions

Uptown Aces Promotions

We already discussed how the Uptown Aces ongoing promotions aren’t the best I have seen in my reviews of some of their competitors. Having said that, they do offer an excellent Welcome Bonus to players so let’s take a look at that in more detail now.

Welcome Bonus

The Welcome Bonus at Uptown Aces is split into two buckets: one for slots and scratch players, and the other for table games players. Here’s how each work:

Up to $8,888 in deposit bonuses for Slot Players

The Welcome Bonus for Slots players is broken up into 6 different deposits, as follows:

  • 1st Deposit: 250% to a maximum of $2,500
  • 2nd Deposit: 150% to a maximum of $1,500
  • 3rd Deposit: 100% to a maximum of $1,000
  • 4th Deposit: 100% to a maximum of $1,000
  • 5th Deposit: 100% to a maximum of $1,000
  • 6th Deposit: 188% to a maximum of $1,888

These bonuses come with a wagering requirement of between 25x and 30x.

For Table Games players, the Welcome Bonus is a little simpler. You can earn up to $1,500 in bonuses over your first two deposits:

  • 1st Deposit: 150% to a maximum of $750
  • 2nd Deposit: 7% to a maximum of $750

These table games bonuses come with a 30x play through of Deposit+Bonus.

Comp Program

The Uptown Aces Comp program works along the same lines as all the standard RTG casinos. When you play any of the games at Uptown Aces, you earn 1 comp point for every $10 wagered. Once you have reached 100 points, you can redeem those points for $1 of cash into your account. There are ways to accelerate the rate of comps through their VIP Club.

VIP Program

The Uptown Aces Exclusive VIP Club gives its members a chance to earn big bonuses, cashback and accelerated comp points just for being a loyal player! The VIP Club has four levels, names Neon, Downtown, Midtown, and Uptown. Here is a breakdown of the levels and what each offers when you attain that status:

VIP Level 1Neon
Account AgeMinimum 30 days
Minimum Purchases$1000+
Comp Points Accrued500+
Neon Comp Level1 point for every $9 bet
Instant Cashback30%
Weekend Cashback10%
Daily Bonus100% up to $500
Extra Benefits$25 Weekly Reward
90 Days Minimum Activity$100 in deposits & 250 accrued comps
VIP Level 2Downtown
Account AgeMinimum 60 days
Minimum Purchases$5,000+
Comp Points Accrued1000+
Downtown Comp Level1 point for every $7.5 bet
Instant Cashback35%
Weekend Cashback15%
Daily Bonus125% up to $625
Extra Benefits$50 Weekly Reward and Higher bet limits
90 Days Minimum Activity$200 in deposits and 1,000 accrued comp points
VIP Level 3Midtown
Account AgeMinimum 60 days
Minimum Purchases$10,000+
Comp Points Accrued2000+
Midtown Comp Level1 point for every $5 bet
Instant Cashback40%
Weekend Cashback20% ($20 Minimum Bonus)
Daily Bonus135% up to $675
Extra Benefits$50 Weekly Reward, No Max bet rule, Higher bet limits and Expedited Withdrawals
VIP Level 4Uptown
Account AgeMinimum 90 days
Minimum Purchases$20,000+
Comp Points Accrued5000+
Uptown Comp Level1 point for every $4 bet
Instant Cashback50%
Weekend Cashback25% Instant Cashback
Daily Bonus150% up to $750
Extra Benefits$50 Weekly Reward, No Max bet rule, Higher bet limits and Expedited Withdrawal

Customer Service

You can reach the Customer Service team at Uptown Aces via Live Chat, Telephone, and email. Live Chat agents are always “waiting” in the bottom right-hand corner of their website pages. I always like to use this as my first option when I need help; it’s more personal and immediate than email, and yet I don’t have to actually speak to anyone. If you like to get on the phone, then try using the phone. If you are not in a rush to get your issue resolved, then email works just fine with them as well.

Banking

Uptown Aces Casino has several standard options for making deposits and withdrawals; some of these methods may not be available in your location. AS with any U.S. facing casino, you can expect the wait times for payouts to be long and cumbersome, but we see no signs of slow paying from the Deckmedia group, so as long as you are patient, you will receive your cash.

To find out how you can make a deposit or withdrawal, make sure to click on the cashier link in the lobby and the list will be there for you to review.

Available Deposit Methods

  • Visa
  • MasterCard
  • American Express
  • Skrill
  • Neteller
  • PaySafeCard
  • EcoPayz
  • Direct Money
  • Bitcoin
  • Bank Transfer
  • Transfer Money stations

Withdrawal Methods (max $4,000 per week)

  • Skrill
  • Bank Wire
  • Neteller
  • Bitcoin
  • EcoPayz
  • Check

Would I Play at Uptown Aces Casino?

I like the fact that Uptown Aces is part of an ownership group that has been around for a decade and is continuing to invest in new brands and new software partnerships. While I am not thrilled that there is no Live Dealer option at Uptown Aces Casino, I do love the Real Time Gaming platform and always recommend it when I see it being offered. You should give Uptown Aces a try.

This review was made by: Rating: 3.8 out of 5

Charlie commented: 20 Dec 2018
I resently got a deposit bonus play though the required playthough and requested a payout off $2000.00 of course I had to go though all the verification again and to have my winnings void due to maxbet betting over $10.00 this did not happen my highest bet was $6.25 straight up rip off's NEVER EVER PLAY UPTOWN worst casino unhelpful and basically stole my winnings NEVER WILL I PLAY WITH THEM AGAIN AND WILL VE TELLING EVEROBE HOW SHIT THEY ARE
Cindy commented: 14 Sep 2018
I am from New York and I have been playing at Uptown Aces Casino why does it say on the website that New York players are not allowed
2Total Comments

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