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Trada Casino Review

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When I got to the homepage of Trada Casino, I was met with their new tagline: “Fun, Fast, Fair.” Simple, clean, and to the point.

But, to be honest, that is what we are looking for in any online gaming site, isn’t it? So, as I embark on this review, my question to answer is actually “Is there more to Trada Casino than the tagline?” Have a read, and you will see what I have determined after spending a fair share of time with the brand.

About Trada Casino

A relative newcomer on the scene, Trada Casino launched in 2014. This is usually an initial red flag for me as a reviewer. I like to see a casino in business for 5 years before I can give it a full blessing. However, some new sites do a very good job trying to make up for lost time. Starting first with the website itself, I like the fact that it looks like the design came from the last few years, as opposed to so many sites that now look stale by comparison. The navigation is excellent, allowing me to access the information I am looking for (at least when it is available – more on that to follow).

The next thing I look for when starting my reviews is a logo from a regulatory board. This can give me a good indication of what the site’s plan is and the distance they went to legitimize the business before launch. If you look at the bottom banner of the homepage, you will see several logos, but not lost in there is the UK Gambling Commission seal. This is excellent news for players concerned about safety both of the game integrity and deposits. The Gambling Commission takes their role in the industry very seriously and is one of the most difficult designations a casino can earn.

Who Can Play at the Casino?

Now, here’s the rub. While having a license from the UK Gambling Commission goes a long way to create confidence in the site, it does come with certain drawbacks. Not the least of these is the fact that there is a long list of countries that are not allowed to play at Trada for real money. Most notably, Americans are restricted – the volatility of the industry in the U.S. makes it a non-starter for the UK regulator.

Here is a full list of the countries that for now are not welcome to make deposits at Trada Casino:

  • Australia
  • Belgium
  • Cyprus
  • Denmark
  • France
  • Iran
  • Iraq
  • Israel
  • Italy
  • Japan
  • Pakistan
  • Poland
  • Singapore
  • South Korea
  • Turkey
  • United States

Software Suppliers

After checking on the licensing of a site, I then move on to determining what software is in the lobby. At Trada, the ownership did not care that they were a startup only a few short years ago, as can be seen by the roster of games they offer to players. With vendors like Net Ent and Microgaming on the site, the casino is serious about bringing the best content to their valued players. Adding in companies, like iSoftBet and WMS, rounds out a great list of content that includes these developers:

  • Pariplay
  • Microgaming
  • Net Entertainment
  • Evolution Gaming
  • iSoftBet
  • playson
  • WMS

The casino software is available for non-download play only. That is not surprising as it is much easier to manage multiple content providers via this delivery method. Also, the majority of these games have been formatted to be accessible from most mobile devices again through the browser. This allows players to access their account on the go from wherever they may be (within the confines of allowed countries).

The Good Stuff

Promotional Calendar
I like a casino that spreads the love across the days of the week or month, with smaller bonuses and promotions. There aren’t that many high-rolling players out there, so having massive bonuses that are simply unattainable is no way to motivate the player base. At Trada Casino, you will find a small bonus every day (sometimes grouped into one promotion like the Holiday Calendar). This gives you the chance to earn something every day you play.
Multiple Software Vendors
As I mentioned before, many different companies are offering their games to you via Trada Casino. These days, content is king, so when I see a site taking the time to load up their lobby with multiple partners, I know they are on the right track. A bonus is that you can search the casino by vendor very easily in case you are interested in playing games from a provider you have not yet heard of.

The Bad Stuff

Comp Program Stinks (sort of)
I like to consider my comps and VIP perks as part of my overall ROI in a gambling session. Unfortunately, the “Comp” program at Trada is almost non-existent, aside from a cashback program for slots player. If you play slots, you will receive $2 back for every $70 wagered. However, if you like Table Games or Video Poker, then you are out of luck.
Customer Service Hours
In 2019, people are used to being able to access the companies they deal with 24 hours a day. It is not the standard cost of providing great customer service. In our industry, this becomes even more paramount, as the games themselves are usually played more in the evening hours than during the day. Imagine my surprise when I found out the customer service agents aren’t available during the overnight hours. I hope the site will take the appropriate steps to fix this in short order.

Game Selection

With so many software vendors, I could have done this review by each vendor, but rather than single out a developer too much, I decided to err on the side of writing by game category (you can search by a partner on your own).

Slots

Trada Slots

With almost 10 different providers, you can see the strength of this content in the slot catalog at Trada Casino. Here, you will find well over 200 different titles. Some of these are classic 3 and 5 reel machines, while others take on a life of their own based on the content that is being displayed. Here is a list of some of my favorite slots which you can find at this casino:

  • 24
  • 300 Shields
  • 5 Reel Drive
  • 88 Fortunes
  • Attraction
  • Bridesmaids
  • Butterflies
  • Butterfly Staxx
  • Call of Fruity
  • Call of the Colosseum
  • Jurassic Park
  • King Tiger
  • KISS® Shout it out Loud!
  • Leagues of Fortune
  • Legacy
  • Legend of the Pharaohs
  • Mayan Princess
  • Mega Money Rush
  • Ultimate Super Reels
  • Wasabi-San
  • Wild Water
  • Wild Wild West
  • Zeus
  • … and MANY more

Table Games

Trada Table Games

When I review a casino, I will admit that I have a hidden agenda: I want to win money. I am a gambler at heart so I will spend my fair share of time with each casino both looking for items to write about, and for a hot streak at the tables! I played a lot of Baccarat at Trada, which turned out to be slightly profitable (I am not sure I can ever find the real edge in this game, haha). Most of the games are powered by Microgaming which means you are going to find high quality and great speed when you are at the tables. Here’s what you will find in the lobby:

  • American Roulette
  • Atlantic City Blackjack Gold
  • Big 5 Blackjack Gold
  • Blackjack
  • Blackjack Atlantic City
  • Blackjack Pro
  • Casino Hold’em
  • Classic Blackjack Gold
  • Double Exp Blackjack
  • Double Exp Blackjack Pro
  • Double Exposure Gold
  • European Roulette
  • Low Pontoon Pro
  • Low Punto Banco Pro
  • Oasis Poker Pro
  • Pontoon Pro High Limit
  • Pro Pontoon Pro
  • Punto Banco
  • Roulette 3D
  • Roulette Adv
  • Roulette French
  • Vegas Downtown Blackjack
  • Vegas Strip Blackjack
  • … and Many More

Video Poker

Video Poker is a misunderstood game. I think it is because you typically find it in amongst the slot machines. There is, in fact, a lot of strategy depending on what variant you are playing. If you play perfect strategy, you can find some games that sway the odds ever so slightly in your favor! At Trada Casino you will see loads of great options for you. Check the games out and, I promise, you won’t be disappointed:

  • Joker Poker
  • 1H Jacks or Better
  • All American Double Up
  • Joker Vegas 4 Up
  • Vegas Joker Poker
  • All Aces Poker
  • Aces and Faces
  • Double Double Bonus
  • Bonus Poker
  • Double Joker
  • Jacks or Better
  • Louisiana Double
  • All American

Live Dealer Casino

Trada Live Casino

For a change of pace a few years ago, I decided to try out some Live Dealer games. I wasn’t sure what to expect – I guess I figured since the games were being live-streamed that they would be slow and buggy. I was pleasantly surprised and now am a big fan of playing with a real human on the screen. Yes, the games are little slower than the digital version, but that just makes it feel more like a live casino. Of course, not all games translate to a Live Dealer environment, but here are the games you can choose from at Trada Casino:

  • Baccarat
  • Roulette
  • Blackjack
  • Dream Catcher
  • Casino Hold’em

Promotions

Gift BoxWelcome Bonus

Earlier I mentioned that I liked the fact that the ongoing promotions are for the most part a series of daily offers that are small yet attainable. While I do enjoy this for a daily or weekly marketing piece, I am always looking to take full advantage of the initial deposit bonus. Typically this is where a casino tries to get the most out of you, offering significantly higher bonuses than subsequent offers.

So, when I got to the promotions page of Trada Casino and found a 200% Welcome Bonus, I was thrilled. However, upon further inspection, I found a troubling piece of information. The bonus, while generous in percentage, was limited to a maximum deposit of $25! I understand wanting to appeal to a smaller stakes player, but this is a bit much. Even after emailing them asking for a higher limit, I was turned down…so if you are looking to take advantage of a big bonus for your play, you are out of luck at this site.

Banking

Fast Withdrawals 0 - 6 Hours

A UK licensed casino will have no problem finding payment processors to work with, and this continues to be the case with Trada Casino. As you can see from the list below, there are several traditional and e-wallet methods for both depositing and withdrawing your money. While Bitcoin is not currently an option, we expect that it likely will be in the coming months. Payouts from Trada seem to be very quick based on what I have read online from players. This makes me happy as there isn’t much worse than winning and finding out it is going to take days or weeks to get paid.

Money BagDeposit Methods

  • Bank Wire Transfer
  • EcoPayz
  • MasterCard
  • Neteller
  • Paysafecard
  • Ukash
  • Visa Electron
  • Visa
  • Entropay
  • iDEAL
  • Sofortuberwaisung
  • Euteller
  • Trustly
  • Skrill
  • Zimpler

Money BagWithdrawal Methods

  • Bank Wire
  • Debit Card
  • MasterCard
  • Neteller
  • Visa Electron
  • Visa
  • Skrill
  • Trustly

VIP/Comp Program

My dismay with the so-called Comp Program at Trada Casino was outlined earlier in the Bad Stuff section of this review. However, I feel that I can double down with my concerns about this casino’s desire to create loyalty when I speak about their VIP Program.

The casino has a link to their VIP Program, which they tout as one of the best in the industry. However, there are simply no details about the program at all on the site. In fact, you are asked to submit a request to have your account reviewed to see if you qualify for VIP status. I take two issues with this approach:

  • Sites should be upfront about what the perks of being a loyal player are.
  • I shouldn’t have to ask them to look at my account. All software has repositing tools that should make it very clear who should be dealt with as a VIP.

For the most part, I find this area of Trada Casino to be far below my standards for a top-level casino.

Customer Service

Seeing that I had so many questions about the site while I was doing the review, I decided to give their customer support a try. The site directs you to a detailed set of Frequently Asked Questions, which is excellent for managing simple concerns. My questions were a little more detailed, so I clicked on the Live Chat option. There, I was greeted very quickly by an agent, who was very patient answering my questions about higher bonuses and VIP programs. Overall I was pleased with both the speed and quality of the support department.

Would I Play at Trada Casino?

Well, I did play at Trada, so I guess the question really is “Would I play there again?” I will admit that I am very disappointed in the comp and VIP programs, which definitely affected my rating. However, if you are a small stakes player, especially a slots player, then you will find excellent game content and a nice little cashback program to go along with all the daily offers on the site.

There are definitely better sites for high stakes players, but I am happy to recommend Trada Casino to someone who isn’t concerned about VIP status or extra comps.

This review was made by: Rating: 3.9 out of 5

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