Thrills Casino is primarily aimed at a Northern European audience, with English, Swiss, Finnish, and Norwegian languages supported. They’ve been in business since 2013, and the Malta-based company is licensed by both the Gambling Commission of Great Britain and Malta Gaming Authority.
If you’re unfamiliar with the site, my Thrills Casino review should provide assistance. I’ve been using the services of the site for over two years, and the information below is meant to allow you to determine whether or not the casino is what you’re looking for.
Ways to Deposit and Withdraw Money
When you’re ready to start funding your Thrills account, you’ll be able to choose from seven deposit options that include the following: VISA, MasterCard, Neteller, Paysafe Card, Skrill, bank transfer, and Ukash. Accepted currencies include euros, Norwegian kroner, Swedish kronor, British pounds sterling, and US dollars. All of these methods feature instant processing.
If you’re fortunate enough to win some money, you’ll eventually want to make a withdrawal. When this occurs, you can choose from the following options: Visa, Neteller, Skrill, and instant bank transfer. While I wish the number of choices was higher, the maximum daily withdrawal limit of 50,000 euros is more than generous.
Like a lot of modern casinos, Thrills utilizes a suite of software from multiple providers. This allows for a greater range of choices for the customer, and the software is bundled together in such a way as to avoid unsightly glitches and freezes. Everything flows together seamlessly, and this is highlighted by the site’s colorful display that looks more like someone’s personal blog than an international casino.
There are no time-consuming downloads to worry about. The casino functions on any browser, allowing you to access your account from whatever Mac or PC is handy (which I’ve always been partial to).
One standout area is mobile gaming, with Thrills supporting both tablet computers and smartphones. I’ve encountered a lot of casinos over the years that only offer a handful of games on their mobile platform, but I’m happy to report that this site defies expectations by providing 200 slots and casino classics.
When you fund your Thrills account for the first time, you’ll unlock their exclusive welcome package. Your initial deposit entitles you to a 100% matching bonus up to 100 euros, as well as 50 real-cash free spins. On the second deposit, you’ll be eligible for a 50% matching bonus up to 100 euros.
The bonus from the first transaction, as well as the deposit amount, must be wagered 30 times in order to satisfy the playthrough requirement. For the second, the required amount drops to 20x. I usually don’t find sites where the playthrough decreases by 10%, so that’s a major plus in my book.
You’ll have 30 days to satisfy the wagering requirement before the bonus balance is forfeited. The only downside is that the player is limited to wagers of 5 euros until the playthrough amount has been met.
Variety of Games
Thrills stands far above the competition by offering 700 games from 13 different designers. Most sites are limited to around 200 games, so that’s a whopping increase of 500. And instead of limiting customers to a single software company, Thrills includes titles from Microgaming, NetEnt, Play’n GO, Evolution Gaming, Betsoft, Nyx Interactive, and many more.
Casino classics such as blackjack and roulette are certainly offered, but the bulk of the games fall into the slot machine category. Whether you’re looking for traditional three-reel games or more modern 3D slots, Thrills has you covered. There’s also a nice mix of original and licensed material, which gives the customer a level of diversity that’s seldom found elsewhere.
Quality of Customer Service
Customer service representatives can be reached via live chat, phone, or email. While live chat is usually the best option at most casinos, Thrills only has someone online from 10:00 to 24:00 CET. If you need to ask a question or voice a concern during other hours, then you’ll need to fill out a form email and wait for a response (or call).
I’ve communicated with their customer service reps a few times over the last year, and I’ve always been pleased with the results. They know the site’s policies by heart, and I’ve yet to encounter someone with a bad attitude. In fact, one representative told me that all correspondence is recorded and reviewed to ensure that customers are treated properly.
You’ll be hard-pressed to find a gambling site that accepts customers from every nation on the planet. Thrills is no different, and they’ve managed to compile a rather hefty list of banned countries since their debut in December of 2013. As of this writing, gamblers from the following nations aren’t allowed to open an account at Thrills or even access their site: China, United States, France, Denmark, Guadalupe, Italy, Hong Kong, Algeria, Spain, Malaysia, Comoros, Faroe Islands, Ecuador, French Polynesia, French Guiana, Greenland, French Southern Territories, Mayotte, Iran, Indonesia, Myanmar, Reunion, New Caledonia, Saint Pierre, Turkey, Singapore, Miquelon, Wallis, Virgin Islands, Futuna, Libya, Ireland, South Korea, Romania, Portugal, and North Korea.
If you’re a player in Northern Europe who craves a wide selection of games, then Thrills should move to the top of your list. Their overall selection of 700 games is one of the largest I’ve ever seen, and the same can be said for their 200+ mobile gaming options.
Most of the other elements of the site are average, and you won’t find their deposit bonuses or banking options blazing any new trails in the industry. None of that really matters, however, as their massive gaming selection is more than enough reason to give them a try.