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Lucky247 Casino Review

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Being lucky in a casino is a good thing.  Being able to play casino games 24/7 is also a good thing.  So, it would only make sense that being lucky 24/7 would be fantastic, right?  Well, the folks at Lucky247 Casino want you to think that, or at least conjure up visions of being that player winning all day and all night.

Name aside (I am confident that basically every good casino name has already been used), I was impressed when I first landed on this website.  The clean lines, easy-to-read text and the dark, elegant theme of the web pages put me in a great headspace.  However, this is not a review of their web design.  This honest review is meant to tell you whether or not you should pull out your wallet and make a deposit at this establishment.  So, let’s peek behind the homepage and see what we find.


About Lucky247 Casino

Lucky247 Header

Lucky247 was launched in 2012, so it is a relative newcomer on the scene.  Having said that, 5 years is an excellent milestone when it comes to this industry, so I have to give them some credit for that.  It is owned and operated by Play Ventral Limited, which does not appear to manage any other brands at this time.  Another company, Broadway Ltd, seems to be the corporation that has received the gaming licenses according to their website.  At any rate, there isn’t much more information about the ownership group.

As mentioned, this casino holds two gaming licenses, one from the UK Gambling Commission and the other from the Malta Gaming Authority.  This should bring an extra measure of security to potential players; these two jurisdictions are the hardest to be approved by, and they keep a watchful eye on all their licensees.

Who Can Play at Lucky247 Casino?

You won’t be shocked to find out that with licenses from the UK and Malta, there are some heavy restrictions on who is allowed to play at this casino.  Sadly, the great web design is wasted on players from the following countries:

  • Afghanistan
  • Australia
  • Belarus
  • Belgium
  • Cuba
  • Denmark
  • France
  • Hong Kong
  • Iran
  • Iraq
  • Israel
  • Italy
  • Macau
  • Puerto Rico
  • Singapore
  • South Africa
  • Spain
  • Turkey
  • United States

Software Suppliers

Microgaming is the sole supplier of the casino games you will find at Lucky247.  I will admit this is probably one of the best decisions this casino group made when launching their brand.  The South-African based software supplier is one of the best in the industry, with over twenty years of experience providing games to operators around the world.

The casino at Lucky247 is available in several formats.  If you like a graphics-rich gaming platform, then you can download the casino right onto your machine, meaning all the game graphics will be stored locally.  If you prefer to play in your browser without having anything downloaded, you can access all the games via their flash version; the quality of the games is still excellent, you are just at the mercy of your internet speeds.  Finally, the casino has a mobile site that has been optimized to fit the screens of most devices, which gives you the opportunity to cut the cord and take the casino with you anywhere.

The Good Stuff

Mega Moolah for You!

Good Stuff
One spin of the reels could change your life!  The fact that Microgaming has players from all over the world means that 24 hours a day, they can be contributing to the progressive slots jackpots.  This creates massive jackpots much faster than in a land-based casino.  The largest of the Microgaming progressives is Mega Moolah, which is currently hovering around the 7 million GBP mark.  It seems crazy not to try your luck at the machine, especially when it is clearly approaching the moment it is going to burst!

Transparent Security Measures

The online casino world has been hit with its fair share of scandals over the years.  The majority of them can be lumped into two categories; financial and technological.  Lucky247 tries to address those concerns up front on their website.  First off, having eCogra approval means that the casino’s activities including software are legitimate.  Second, in plain sight on their website the casino makes it clear that your funds are held in a separate account than the operating funds of the business; this segregation is required by the UK Gambling Commission, but very rarely does a casino come right out and show that this is what they have done.

The Bad Stuff

Payout Complaints

Bad Stuff
There seems to be some backlash about how long it takes to get paid by this casino if you read the online player forums.  Of course, this is a common complaint across the casino industry, but in this case, the number did seem a little bit higher than normal.  The company does have some of the highest payout waiting periods in the casino world, but they make that fact very clear on their website.  I will monitor this situation to see if this is something more than just a casino having some less than friendly Terms and Conditions.

Bonus T&C

This one is pretty straightforward.  Even though the company has put together some excellent promotions (which I will detail in this review), they all come with a very high 50x wagering requirement.  This is bordering on making many of the smaller promotions useless, as low-limit players will never be able to wager enough to clear the bonus money.  I know that casinos do this to protect from bonus hunters, but there has to be a better system than this; maybe they could find a way to screen players to determine which ones are bonus hunters, or perhaps the wagering requirement could be lowered as you increase your VIP status in the casino.

Game Selection

As I mentioned, I get pretty excited when I get to review a site that uses Microgaming as their vendor.  It usually means the review will take longer, however, as I tend to get lost in some of the games I am testing out.  Let’s break down all that this casino has to offer in its lobby.

Slots

Lucky247 Slots

Microgaming made their mark as a leader in the casino software industry with their incredible slots games in the early 2000s.  I am happy to say that the company has not let their foot off the gas pedal at all today; the games are still as robust as ever, and the content and bonus games rival anything you will find either online or in a land-based casino in Las Vegas.

At Lucky247, the games are split into two categories: Classic 3 Reel games and Video Slots.  In total, there are well over 200 games to choose from; here are some of my favorites:

  • 7 Oceans
  • Adventure Palace
  • Arctic Fortune
  • Ariana
  • Avalon
  • Bar Bar Black Sheep 5 Reel
  • Basketball Star
  • Battlestar Galactica
  • Bikini Party
  • Break Away
  • Break da Bank
  • Cash Crazy
  • Cash Splash – 3 Reel
  • Cash Splash – 5 Reel
  • Fruit Fiesta – 3 Reel
  • Girls With Guns – Frozen Dawn
  • Girls With Guns – Jungle Heat
  • Isis
  • Jackpot Express
  • Jason and the Golden Fleece
  • Jewels of the Orient
  • Jungle Jim El Dorado
  • Jurassic Jackpot
  • Jurassic Park
  • Kitty Cabana
  • Lost Vegas
  • Lotsaloot – 3 Reel
  • Mad Hatters
  • Major Millions
  • Mega Moolah
  • Mega Moolah Isis
  • Pistoleras
  • Playboy
  • Rabbit in the Hat
  • Racing For Pinks
  • Red Hot Devil
  • Reel Gems
  • Rhyming Reels – Georgie Porgie
  • River of Riches
  • Riviera Riches
  • RoboJack
  • Rugby Star
  • SunTide
  • Sweet Harvest
  • Tarzan
  • Terminator 2
  • Thunderstruck II
  • Titans of the Sun Hyperion
  • Titans of the Sun Theia
  • Tomb Raider
  • Tomb Raider – Secret of the Sword
  • Untamed Crowned Eagle
  • WowPot

Video Poker

Lucky247 Video Poker

This is right around the time I hit a brick wall when reviews a casino, especially one that runs on Microgaming software.  It isn’t because of boredom, or any other reason aside from the fact that I love their video poker selection.  The games feature great graphics, and they have all the variants I love to play.  I am always on the hunt for the right pay table, and there are so many to choose from at Lucky247.  Look at what choices you have in the Video Poker lobby:

  • Louisiana Double
  • Double Joker Power Poker
  • Double Joker Poker
  • Double Double Bonus Poker
  • Double Bonus Poker
  • Deuces Wild Power Poker
  • Deuces Wild
  • Deuces & Joker Power Poker
  • Deuces & Joker
  • Bonus Poker Deluxe
  • Bonus Poker
  • Tens or Better Power Poker
  • Tens or Better Poker
  • Joker Poker Power Poker
  • Joker Poker
  • Jacks or Better Power Poker
  • Jacks or Better Poker
  • All American Poker
  • All Aces Poker
  • Aces and Faces Power Poker
  • Aces and Faces
  • Aces and Eights
  • Bonus Deuces Wild

Table Games

Lucky247 Table Games

I was a bit surprised not to see any Live Dealer games at Lucky247; I know Microgaming doesn’t offer them with their platform, but there are several options to bolt on these popular games.  At any rate, I am fine with it seeing as they offer no less than 14 different Blackjack games, as well as several Roulette options.  The games are split by category in the casino, but I have put them all together for you in this review:

  • European Roulette
  • Premier Roulette Diamond Edition
  • French Roulette
  • Multi Wheel Roulette Gold
  • Premier Roulette
  • European Roulette Gold
  • Vegas single deck Blackjack
  • Atlantic City Blackjack
  • Vegas Strip Blackjack
  • Bonus Blackjack
  • Atlantic City Gold Blackjack
  • Vegas Downtown Blackjack
  • Hi-Lo 13 European Blackjack
  • European Gold Blackjack
  • European blackjack redeal
  • Classic blackjack
  • Premier High Streak Blackjack
  • Baccarat
  • Red Dog
  • Roulette
  • 3 Card Poker
  • Craps
  • Pai Gow Poker
  • Keno
  • Sic Bo
  • Crown and Anchor
  • Cyberstud Poker
  • Double Exposure
  • Poker Pursuit
  • Spanish Blackjack

Promotions

When you check out the promotions page on Lucky247, you need to bear in mind that the 50x wagering requirement seems to run across every promotion.  Here are a couple interesting ones I thought I would highlight for you:

Welcome Bonus

The casino gives you two different Welcome Bonuses to choose from.  The first is a standard Match Bonus for your first three deposits, which breaks down like this:

  • 1st deposit: 100% up to €/£/$250
  • 2nd deposit: 25% up to €/£/$150
  • 3rd deposit: 50% up to €/£/$100

The second is a Free Spins Bonus, where instead of receiving bonus dollars, you just get Free slots spins.  For some players, this makes a lot more sense, rather than trying to play for hours to convert bonus money into real cash.  If you choose this option, here is how you can accumulate Free Spins:

  • Make your 1st Deposit between €/£/$20 – €/£/$29.99 and get 10 Free spins
  • Make your 1st Deposit between €/£/$30 – €/£/$49.99 and get 20 Free spins
  • Make your 1st Deposit between €/£/$50 – €/£/$99.99 and get 30 Free spins
  • Make your 1st Deposit €/£/$100 or more and get 50 Free spins

Facebook Promo

This is an incredibly simple but effective promotion.  The casino is trying to build its social media presence (this is a great way to track their players as well).  To encourage you to Like their page, once they hit 10,000 Likes, they are giving away 100,000 Loyalty points.  This really doesn’t cost the casino much at all, but also as a player you don’t have to make any financial transactions to qualify; there is no reason not to join in.

Banking

Lucky247 Payments

The banking options at Lucky247 are heavily weighted towards managing a mostly European player base.  This means that you are going to find more e-wallet solutions than if you were playing on a U.S.-facing casino.  That is excellent news for our readers as these payment solutions speed up the withdrawal process (aside from the casino’s long wait times before processing the payment itself).  When you log into the cashier section of the site, you will find all the options that are available for your country of residence.

Deposit Options

  • Visa
  • MasterCard
  • Visa Electron
  • Maestro
  • Euteller
  • eCheck
  • Neteller
  • instaDebit
  • Ecopayz
  • Citadel
  • Trustly
  • Skrill

Withdrawal Options

  • Visa
  • MasterCard
  • Visa Electon
  • Maestro
  • eCheck
  • Neteller
  • instaDebit
  • Citadel
  • Skrill

Comp Program

Comp Points are a large part of the marketing effort at Lucky247; they really want to build a stable of loyal players, and for me, these points are a huge factor in calculating overall profitability when I am playing.

Earning points in the casino are straightforward; you receive 1 Casino point for every $5 you wager.  The points rate changes based on your VIP Status level (see below), and when it comes time to cashing them in, you can do so at a rate of 500 points for $1 (minimum amount needed to redeem is 5,000).  While I have seen much more aggressive comp programs, I appreciate how much detail the casino gives you on their site; there is no room for confusion.

You should note that like many casinos, the rate that you accumulate points is affected by the type of game you are playing.  This is heavily weighted towards slots play; if you are a Blackjack player, you could be playing for a long time to earn enough points to make them worthwhile.

VIP Program

The VIP Program is multi-tiered and is designed to reward the most loyal and largest volume players on the site.  Where this can be a bit confusing is when you look at the Terms and Conditions of the program; in particular, one line about the way loyalty points are given out.  The site makes it clear that “Loyalty Points are based on pre-determined criteria and are given out at the sole discretion of Casino management.”  To me, that reads that they can just award points on top of the points you earn by playing the games.  I have reached out to the casino for some clarification of this statement and will update this review when I receive an answer.

Customer Service

Lucky247 offers you two different ways to contact their support team.  First, you have the option of emailing the casino via the support email.  If you want a more real-time response, you can get a hold of them via their Live Chat agents.  The access to Live Chat is on the side of every web page.  However, during the testing of this casino, I noticed that the Live Chat status was “Busy” for over two hours straight.  That does give me a little bit of concern; if the casino is going to offer that service, they need to staff it with enough agents to ensure there aren’t such long waiting times.

Would I Play at Lucky247 Casino?

If you are looking for a site with a great look and feel, that also offers some of the top games in the industry, then Lucky247 is a great fit.  The site is not cluttered by other games; it is a casino-only offering.  They use Microgaming, which puts them amongst the elite operators out there.  They have a nice number of ongoing promotions happening on their site, although their VIP Program could use a little more of a punch.  I do love how open the site is about player security, and for that reason alone I would encourage you all to give these guys a shot.  Here’s hoping you walk away from your session a winner!

This review was made by: Rating: 3.4 out of 5

Spenser commented: 23 Oct 2018
Good article. Im playing at this casino yesterday.
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