Guts Casino started operation in 2013, and they’ve quickly made a name for themselves with fast payouts and an impressive selection of games. The site has also been racking up accolades within the gaming industry, as they were named “Best Online Casino” in 2014, 2015, and 2016. Even the legendary Wizard of Odds website has given their approval to Guts, which means they’ll pledge their mediation skills in the unlikely event that a problem occurs.
The following Guts Casino review should provide useful information to anyone who’s curious, especially when it comes to matters like deposit bonuses, game selection, and customer service. By the time you’re finished reading, you should have a good idea of whether to add Guts to your list or keep searching.
Guts isn’t available in all nations, and they keep an updated list of banned countries under the terms and conditions section of their website. At the moment, residents of the following regions are prevented from opening an account: United States, American Samoa, Guam, Marshall Islands, Northern Mariana Islands, Virgin Islands, Puerto Rico, France, Estonia, Belgium, Italy, Spain, Ireland, Denmark, Germany, South Africa, Hong Kong, Turkey, Denmark, Afghanistan, Ethiopia, Iraq, Iran, Jordan, Kuwait, Pakistan, Nigeria, Syria, Romania, Singapore, Bulgaria, Portugal, Israel, India, Yemen, and the Philippines.
Deposit & Withdrawal Options
The number of deposit and withdrawal options for Guts is about average, although most casinos have one or two additional choices. Still, the selections available should be good enough under any reasonable set of circumstances.
For deposits, customers can choose between credit cards (VISA and MasterCard), Neteller, and Skrill. Each of these is processed instantly, and the limits range from a 10 euro minimum to a 5,000 euro maximum. A 2.50% fee on the amount of the transaction is also charged for credit card transactions.
Available withdrawal methods include Skrill, Visa, Neteller, and bank transfer, with each having a 20 euro minimum and 5,000 euro maximum. The Visa option carries an additional 2.50% charge, while all others have a flat 2.50 euro fee. Skrill and Neteller are the fastest with instant processing times, while Visa and bank transfers are resolved in one to three business days.
Types of Software Used
While a lot of older casinos are powered by a single brand of software, Guts is part of a new generation that mixes and matches to give customers more bang for their buck. You’ll find games from NetEnt, BetSoft, Leander, IGT, and Microgaming.
Such a mixture might initially sound like a bad idea, but the bundling software they use ensures that everything flows smoothly. I’m been using them almost from the beginning, and I’ve never encountered any technical issues.
What Can You Play?
Guts offers several hundred casino games, and their selection is comprised of titles from some of the leading software developers. If you enjoy games from NetEnt, Microgaming, IGT, Betsoft, and Leander Gaming, then you should be more than satisfied.
Guts also has a live casino, and their version is far superior to most that I’ve encountered. The average live casino features a handful of games, but look at all the choices you have at Guts:
- Roulette (includes immersive and VIP versions)
- Casino Hold’em
- Three Card Poker
- Blackjack (includes VIP version)
- Baccarat (includes VIP version)
- Auto-Roulette (includes VIP version)
- Baccarat Squeeze
That’s a total of a dozen gaming options, and new tables are opening up all the time. Most of the dealers are attractive women, but male dealers are also included for the ladies. All the women I’ve seen on the site look like they could be models, so I doubt any players are going to go away disappointed on that front.
The site also has a full-service sportsbook, as well as a virtual poker room. The former offers traditional and in-play wagers, while the latter features the following: Texas Hold’em (limit and no limit), Omaha Hi, Omaha Hi Lo, Razz, 5-Card Stud & Draw, and 7-Card Stud.
When you sign up with Guts and start adding money to your account, you’ll be eligible for a multi-part welcome package. This offer applies to your first four deposits and includes the following:
- First Deposit – 100% up to 100 pounds + 25 free spins on the Starburst slot
- Second Deposit – 50% up to 50 pounds + 25 free spins on the Starburst slot
- Third Deposit – 25% up to 50 pounds + 25 free spins on the Starburst slot
- Fourth Deposit – 200% up to 100 pounds + 25 free spins on the Starburst slot
Most bonus amounts require a 35x playthrough before they’re eligible for withdrawal. 150% bonuses carry a 40x requirement, and 200% bonuses have to be wagered 45x. Due to these requirements, I suggest taking the first three offers and declining the fourth.
Every Monday, you can receive a 40% bonus up to 40 pounds by making a deposit. You’ll also earn 15 free spins that are available the following day. The playthrough requirement is 35x, which is average for most casinos (but still higher than I would prefer).
How They Treat Customers
While I’ve used the customer service at Guts and found it to be satisfactory, I have to give them a negative grade. This is due to the lack of a visible “Contact Us” link, which is a major oversight on the part of whoever designed their site. They do offer a toll-free phone number and instant chat feature, but good luck finding it.
If you’re a gambler in the United Kingdom who’s drawn to a wide selection of games, then Guts Casino is definitely worth a look. Based in the island nation of Malta, they’re licensed by both the Government of Curacao and the UK Gambling Commission. While the site’s deposit bonus and number of banking options aren’t anything special, their mixture of games from leading developers and dedication to quality still rank them among the elite.