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Genting Casino Review

Genting Casino

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Let’s face it: the online casino world is primarily a nameless, faceless industry. Players have usernames or player numbers, most casinos are set up in countries many people know nothing about, and we rarely hear the names of casino owners unless they are in trouble with the law.  As someone who reviews online gambling sites for a living, I have more knowledge than most, and even then I can struggle to get to the core of a casino’s management and ownership.

Then, there are the rare moments where all that information is not only easy to find, but it is a source of pride for the operator. This is the case with Genting Casino. These folks are setting the bar very high when it comes to transparency, and their desire to have your online casino experience match what you would expect walking into a land-based experience. This transparency comes with some roadblocks, which you read about in this review, but not having to search for hours to find out about the company give me more time to focus on the offering at Genting Casino.


About Genting Casino

Clicking on the “About Us” section of the Genting Casino website tells you all you need to know about the group behind the online casino. The Genting Group is a Malaysian-based casino group that owns over 40 properties worldwide, including some of the most recognizable names in the casino world. The company has been around for over 50 years and boasts of a 33 billion dollar market value, which is easily the largest of the groups who own online casinos.

Genting prides themselves on being at the forefront of the casino entertainment world. AS mentioned, they own over 40 casino properties across the globe including the world’s oldest gambling club, Crockfords in England. They continue to expand their land-based gaming locations, and to add some corporate diversity they also own one of the world’s largest cruise ship lines.

The online casino owned by Genting Group has received a license from the UK Gambling Commission, one of the most prestigious licenses available to any online gaming company. All of this is meant to tell you that as far as trustworthiness goes, you are unlikely to find a bigger, more successful brand behind an online casino anywhere.

Software Suppliers

Being backed by one of the world’s largest land-based gaming companies, Genting Casino had their pick of software vendors with which to partner for their online gaming venture. In the end, they have chosen two industry giants, IGT and Playtech.

IGT are well known as the industry leader in land-based slot machines and games and have done an excellent job of moving that content, along with new titles, into the online gambling space. Playtech came from the other direction, starting as an online casino company in the late 1990s, but quickly grew to be one of the leaders in the space and have created several high-profile content partnerships to become the IGT of the online gambling world. Being partnered with these two vendors’ means that Genting Casino can provide its players with unrivaled content in their casino, as you will see later on in this review.

Genting Casino’s sports betting platform is powered by FSB Technology, a company who has been in the software business for over a decade. Based in London, this group provides their platform to some of the world’s biggest sportsbooks, and the power of their product shows with Genting’s sports offering.

Who Can Play at Genting Casino?

Honestly, this is the point in this review that is going to be disappointing for most people. While we encourage you to continue reading this review to see where the bar should be set for all online casinos, you will find that being this squeaky clean means a lot of restrictions on who can access the site.

Being a licensee of Playtech and IGT, combined with their land-based properties and their UK Gambling Commission license, Genting Casino has to limit the majority of countries from playing at their site. Fingers crossed that your country isn’t on this list, but it here goes:

  • Afghanistan
  • Algeria
  • Antigua and Barbuda
  • Aruba
  • Australia
  • Austria
  • Belarus
  • Belgium
  • Bulgaria
  • Canada
  • Curaçao
  • China
  • Cook Islands
  • Cuba
  • Cyprus
  • Czech Republic
  • Côte d’Ivoire
  • Denmark
  • Ecuador
  • Estonia
  • Finland
  • France
  • French Polynesia
  • Germany
  • Greece
  • Guadalupe
  • Guam
  • Hong Kong
  • Iraq
  • Ireland
  • Israel
  • Italy
  • Japan
  • Libya
  • Macau
  • Macedonia
  • Malaysia
  • Monaco
  • Montenegro
  • Myanmar
  • Netherlands
  • Netherlands Antilles
  • North Korea
  • Norway
  • Pakistan
  • People’s Democratic Republic of Yemen
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Romania
  • Russia
  • Serbia
  • Singapore
  • Slovakia
  • South Africa
  • South Korea
  • Spain
  • Sudan
  • Switzerland
  • Syria
  • Taiwan
  • Turkey
  • S. Minor Outlying Islands
  • S. Virgin Islands
  • United States
  • Uzbekistan
  • Vietnam
  • Yemen
  • Zimbabwe

The Good Stuff

Safety for Your Deposits

One of the biggest risks for anyone who wants to play at an online casino for real money is knowing exactly where your deposit sits after you make it, and whether or not you will get paid when you are ready to make a withdrawal. We have all read or heard the horror stories that many players have faced in that regard. Well, Genting Casino is all about making sure you understand that your money is safe. In fact, they have gone so far as to have created an escrow account for player deposits at their online casino (something they would have to do in a land based casino environment).

Genting Casino created a Customer Deposit Trust Account where they segregate the player funds from their operational finances. Yes, you read that correct; Genting is telling you that your funds are in an entirely separate account. If that wasn’t enough, they also outline how this money is moved around their company in great detail. Here is a snippet of that information from their website.

Deposits are segregated from Genting’s corporate fund accounts, and Deposits are only transferred from the Customer Deposit Trust Account to the corporate fund accounts when the aggregated balances in the various Payment Methods float and Customer Deposit Trust Account are more than the aggregate of the player’s outstanding balances in Player Accounts.

The amount transferred is limited to an amount such that there are always sufficient funds in the various Payment Methods and the Customer Deposit Trust Account to meet the player’s Withdrawals in the event that they withdraw all of their funds from their Player Accounts.

Internal Controls are put in place to ensure the Deposits are properly accounted for including monthly reconciliations between the total of Payment Methods and the total of all the individual Player Account balances as well as independent review of the operation of the Payment Methods by both internal and external auditors.”

Never in my time reviewing casinos have I ever seen such a detailed, open discussion of player funds. I hope that other casinos take notice and work towards the standard set by Genting.

A Casino That Cares About Its Players

When you are running a gambling site, be it live or online, there is an underlying responsibility to do your part to control problem gambling. This is much easier in a live setting where you can see the player face-to-face. Online, it is much more anonymous, but with so much information about the players’ behavior, a good site can evaluate which players are perhaps betting beyond their means.

Is this counterintuitive to what the casino’s purposes, namely making money? Well, in the short-term, yes, but one player who loses all their funds can become a PR nightmare for casinos, and truthfully if should be simply a moral decision. Genting Casino has decades of experience with this topic, and it shows in their relationship with their players. The Responsible Gaming section of their website is not hidden away; you can find it in the main menu. On that page are a series of detailed preventative steps that all players can use to determine if they are falling into a gambling problem, along with contact information both in-house and external for those who wish to seek assistance. I applaud Genting Casino for being so aggressive with these measures.

The Bad Stuff

Lack of Promotions

Usually we would dedicate an entire section of a casino review to discuss the site’s different promotions, but this isn’t necessary with Genting Casino. Sadly, there aren’t a lot of promotions to choose from. Yes, there are a few small daily offers inside the casino, but the main promotion from the site is a welcome match bonus of up to $1,000. So, unless you are someone willing to deposit that much right out of the gate, you aren’t going to see much in the way of bonuses in your account. This bonus has a 50x wagering requirement as well, which is a bit high compared to some of the more aggressive online casinos in the market. IN the sportsbook, Genting is offering a no strings attached $10 free bet to all new players, which is nice if not particularly small.

While we understand that too many bonuses can eat into a casino’s profitability, I am shocked not to see some promotions that cross-pollinate their land-based properties with their online casino. It would be only too easy to run promotions that would reward players with trip to one of their land-based casinos and hotels, which would come at virtually no out-of-pocket cost to Genting.

No Poker

Genting offers a wide selection of sports and casino betting options, but at the time of writing this review, they do not have a poker platform for their players. This is a bit surprising to me, seeing as they could quite easily become a skin of Playtech’s iPoker network. While poker may not be as profitable as the other games they offer, Genting would do well not to give their players any reason to have to take their money to another online gambling site. It is assumed that there is a good reason for Genting’s decision, but we have yet to find out what that could be.

Sportsbook

Genting Casino Sportsbook

Genting Casino offers its players a robust sportsbook offering to complement their casino games. Players looking for a game to bet will find all the essentials in the Genting Sportsbook.  Genting uses fractional odds in their sportsbook; if you need a quick overview of how to read these odds, you can check out our real money Sports Betting Guide.

Some smaller sports-only promotions are being run, primarily to rewards some more long-shot betting action. We like the fact that you will find all the major sports available for wagering when they are in season. Here’s a list of the types of sports you can find at Genting:

  • American Football
  • Australian Rules
  • Baseball
  • Basketball
  • Boxing / MMA
  • Cricket
  • Cycling
  • Darts
  • eSports
  • Football
  •  GAA Football
  • GAA Hurling
  • Golf
  • Handball
  • Horse Racing
  • Ice Hockey
  • Motor Sports
  • Pool
  • Rugby League
  • Rugby Union
  • Snooker
  • Tennis
  • Volleyball

As this is primarily a UK-facing brand, you can imagine that football (soccer) betting is at a premium on the Genting Platform. There’s no screwing around here; if you want to bet a football match, you can likely do so at Genting. Have a look at the different leagues and competitions that you can choose from:

  • Algeria Division 1
  • Algeria Ligue 1 – U21
  • Australia NPL Victoria
  • Belarus Cup
  • Belarus Vysshaya
  • Bolivia Pro League
  • Brazil Serie A
  • Champions League
  • Chinese Super League
  • Ecuador Primera A
  • Egypt Premier League
  • English Championship
  • English FA Cup
  • English League 1
  • English League 2
  • English League Cup
  • English National League
  • English Premier League
  • Europa League
  • Faroe Islands Premier
  • Finland Veikkausliiga
  • Finland Ykkonen
  • France Ligue 1
  • German Bundesliga
  • Iceland Division 1
  • Iceland Premier League
  • Indonesia Super League
  • Ireland 1st Division
  • Ireland Premier Division
  • Italian Serie A
  • Italy Lega Pro Playoffs
  • Japanese J-League
  • Japanese J-League 2
  • Kazakhstan Premier
  • Lithuania A Lyga
  • Norway 1st Division
  • Norway Division 2-1
  • Norway Tippeligaen
  • Peru Primera Division
  • Poland Division 2 Play-off
  • South Korea K League
  • Spain Division 2 Play-off
  • Swedish Superettan
  • U21 European Championship
  • USA Major League
  • USA Open Cup
  • Uefa Euro 2017 Women
  • World Cup 2018 – Outrights

I am very impressed with the game and bet selections available at the Genting Sportsbook. The interface is straightforward to navigate, and I was able to see all the odds I wanted with only a couple of clicks on their website.

Casino Game Selection

Genting takes great pride in the casino offering it has put together for the market. Not only do they use some of the best software on the market, but the way their lobby is laid out, it gives players easy access to new games, popular games, and a quick snapshot of their big jackpot games. While the lobby can sometimes be a bit on the slow side, that doesn’t take away from the overall experience. Let’s have a more detailed look at the casino offering:

Table Games

I am a big fan of table games above anything else in a casino. It’s usually the first place I stop when I enter a casino and the last place you will find me before I drag myself out of their (hopefully a big winner!). I love the table games offering from Genting Casino. Not only do they have all the main games available, but they also have several variations of popular titles which can break up the monotony of playing the same game for hours at a time.

If you like playing roulette, then you are going to love all the options available to you at Genting Casino. They have all the bases covered with European, American and French options, as well as several other bonus-driven games. Overall, while I have seen more table games at other online casinos, the quality of the games Genting offers their players far outweighs the lack of 100’s of titles.

  • 3 Wheel Roulette
  • 3D Roulette
  • Baccarat
  • Blackjack
  • Blackjack
  • Blackjack Surrender
  • Caribbean Poker
  • Casino Craps
  • Double Bonus Spin Roulette
  • European Roulette
  • French Roulette
  • Mini Roulette
  • Multi Wheel Roulette
  • Newar Roulette
  • Premium American Roulette
  • Premium European Roulette
  • Premium French Roulette
  • Premium Roulette Pro
  • Progressive Blackjack Multi Hand
  • Progressive Blackjack Single Hand
  • Red Dog
  • Roulette
  • Roulette Pro
  • Tequila Poker
  • Triple Bonus Spin Roulette

Slots

Slot games are where you can see the real difference between Genting Casino and its competition. The Playtech and IGT selection of slot machines not only feature some of the most detailed graphics found in any online casino, but they also have some very popular progressive jackpots across their network of operators. Here is a list of the Jackpot slots they currently offer at Genting, with jackpots ranging all the way to seven-figure paydays!
Genting Casino Slots

  • Everybody’s Jackpot
  • Genie Jackpots
  • Gladiator Jackpot
  • Gong Xi Fa Cai
  • MegaJackpots Cleopatra
  • MegaJackpots Isle O’ Plenty
  • MegaJackpots Siberian Storm
  • MegaJackpots Star Lanterns
  • MegaJackpots Wolf Run
  • Pig Wizard
  • Super Diamond Deluxe
  • Winstar

An added benefit of being a member of Genting Casino is that the operator goes out of their way to alert you of their new slots titles. With well over 200 different slot machines to choose from, you can get lost looking for new games, but Genting makes it very clear by putting the newest games front and center for you to check out. Here are the most recent additions to the slots catalog:

  • 1421 Voyages of Zheng He
  • Book of Ra Deluxe
  • Champion Raceway
  • Cleopatra PLUS
  • Dolphin’s Pearl Deluxe
  • Dragons Temple
  • Dream Catcher
  • Fire Horse
  • Fortunes Of Sparta
  • Genie Jackpots
  • Ghostbusters Triple Slime
  • Golden Jungle
  • Goldify
  • Gong Xi Fa Cai
  • Gypsy Moon
  • Imperial Dragon
  • Jewel Strike
  • Jungle Jackpots
  • Lord of the Ocean
  • Luck of the Irish Fortune Spins
  • Lucky Lady’s Charm Deluxe
  • Magic Castle
  • MegaJackpots Isle O’ Plenty
  • MegaJackpots Star Lanterns
  • MegaJackpots Wolf Run
  • Pig Wizard
  • Reel King
  • Siberian Storm Dual Play
  •  Super Diamond Deluxe
  • Superman: Last Son of Krypton
  • Treasures of the Pyramids
  • Wheel of Fortune On Tour
  • Wild Antics
  • Winstar
  • Wish Upon A Jackpot

Video Poker

Video Poker is a game that is loved by those who play it; once you start to play the game, it is easy to get hooked, and the throwback to the days of draw poker attracts a lot of poker enthusiasts. I know that a lot of people think that video poker isn’t the sexiest of games out there, but if you learn a little bit of strategy, you would be surprised at how much better your chances of winning become! Take it from me…I have watched some of the world’s best play these games, and now I am a junkie! Here are the video poker variants available at Genting Casino:

  • Aces & Faces 25 Line
  • Aces And Faces
  • Aces And Faces 4 Line
  • Deuces Wild
  • Deuces Wild 4 Line
  • Game King Bonus Poker
  • Game King Double Bonus Poker
  • Game King Double Double Bonus Poker
  • Game King™ Jacks or Better
  • Jacks or Better 10 Lines
  • Jacks or Better 4 Lines
  • Jacks or Better 50 Line
  • Joker Poker
  • Tens or Better

Live Dealer

Genting Casino Live Casino
Genting’s Live Dealer casino offering is precisely tailored to their specific demographics. Players who choose to play with a live dealer can select between an English or Asian dealer and have a broad range of games to play. Also, because of Genting’s land-based properties, they can take advantage of the floor space to do some cross promotion. There is now a live dealer studio inside the Crockfords casino, allowing players to have the Crockfords experience from the comfort of their own homes.

Here’s the full list of Live Dealer games currently available at Genting Casino:

  • Crockfords Live Baccarat Squeeze
  • Crockfords Live Blackjack
  • Crockfords Live Roulette
  • Dream Catcher
  • Genting Live Baccarat
  • Genting Live Blackjack
  • Genting Live Game Lobby
  • Genting Live Roulette
  • Genting Three Card Poker
  • Live Baccarat
  • Live Blackjack
  • Live Blackjack Party
  • Live Caribbean Stud Poker
  • Live Casino Hold’em
  • Live Diamond VIP Blackjack
  • Live European Roulette
  • Live French Roulette
  • Live Immersive Roulette
  • Live London Roulette
  • Live Three Card Poker
  • Live VIP Baccarat
  • Live VIP Roulette

VIP Program

Genting Casino VIP

Genting Casino provides its players with a VIP program that they tout as “player-defined” – one where you get to choose the rewards you want. The Genting Black VIP Program is open to all of Genting’s players once they make a despot and start playing for real money. One thing I like about this VIP program is that they evaluate your play on a weekly basis rather than waiting for a month to go by. This means that those of you who love to play as much as I do can get rewarded much faster, which is always a good thing!

There are four levels to the Genting’s VIP Program: Bronze, Silver, Gold, and Diamond (no, Black is not one of the levels). When you are in each of these levels, your rewards and bonuses increase, similarly to most VIP programs. For a full list of the program details, you can click on this link:

Comp Program

The Genting Casino Comp Program is pretty standard compared to the rest of the casino world.  When you play games at the Genting Casino for real money, you accumulate Genting points, which can be redeemed in increments of 100 for real cash.  One thing to note about the Genting Points is that they expire after 6 months, so it is important to stay on top of when you can redeem them; there is no benefit to holding them in your account, so I suggest redeeming as soon as you hit the 100 point plateau every time.

As with most comp programs, there are restrictions to how many points you can earn per dollar wagered on certain games. This information is usually buried in the Terms and Conditions of most casinos’ websites. Sticking with the transparent theme at Genting, the breakdown of accumulation of points is outlined right on the Program’s page, so there won’t be any surprises when you sit down at a table.

Banking

Genting Casino Banking

Banking options at Genting Casino are definitely the most interesting of any of the casinos I have ever reviewed. This isn’t because of the vast number of deposit and withdrawal options; there are many casinos out there with dozens of ways for you to be able to update your balance. No, the intrigue at Genting Casino is due to their ability to take your deposits in person at their land-based facilities.

Oh, did we also mention you can make FREE WITHDRAWALS at any of their UK land-based properties? This is a crazy cool feature for anyone who is a member of these clubs (membership is as simple as showing your ID and paying a small membership fee). Can you imagine playing one night at home and having a great session, then heading to the casino club the next morning to collect your winnings in cash? I know millions of online gamblers that would like to have that as an option, trust me.

If you aren’t close to one of their properties, you have several deposit methods at your disposal. You can still use methods like Visa, MasterCard, Visa Electron, Bank Transfer and Skrill to make deposits as little as $10.

Would I Play at Genting Casino?

What kind of question is this? I would consider moving to London to be able to play at this casino exclusively! I absolutely love the fact that these guys come from a long history of land-based gambling operations. The association with Crockfords alone should make them a natural choice for anyone concerned about trusting their money to an online casino. While they could use an improvement in their aggressive promotions, the quality of the games they provide is second to none, and so if you happen to be lucky enough to live in one of the unrestricted areas, I highly recommend giving Genting Casino a try.

This review was made by: Rating: 4.2 out of 5

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