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Foxy Casino Review

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The Foxy brand has been around for ages in the UK, with the bingo product front and center (especially when it comes to the advertising campaigns). They do have a casino site as well, and it is that site that is the subject of this review.

The parent company of this site and others were sold in the last few years to one of the biggest players in the industry; did this change have an impact on the overall product offered to players? It’s my job to figure that out, and that is exactly what I will do in this honest, legit review of Foxy Casino.

About Foxy Casino

Foxy Casino Header

The current owners of Foxy Casino are none other than Cassava Enterprises. If that name sounds familiar, that is the operating company for 888 Holdings, the owners of among other sites 888.com and 888 Poker. This casino was opened as a result of the sale, launching in 2015. The thinking is that using the financial backing of a huge player in the market to promote a brand people were very familiar with would make for a perfect storm of entry into the casino market. It is hard to say how successful this has been, but being under the umbrella of the 888 Holdings Group allows us to have a peek at the overall financial well-being of the online casino division.

The company is registered in Gibraltar (mainly due to its favorable tax laws) and has gaming licenses from both Gibraltar and the UK. This allows the company to take British players, who are the cornerstone of the success of their similarly-branded casino site.

Who Can Play at Casino?

While the casino can take players from the UK, having that license does make it more difficult for players from many countries to access the real money games. In fact, if you live in any of these countries, you are going to find yourself out of luck when it comes to this site:

  • Afghanistan
  • Albania
  • Antigua and Barbuda
  • Armenia
  • Australia
  • Austria
  • Belarus
  • Belgium
  • Bosnia And Herzegovina
  • British Virgin Islands
  • Bulgaria
  • Chile
  • China
  • Croatia
  • Cuba
  • Curacao
  • Czech Republic
  • Denmark
  • France
  • Gibraltar
  • Hong Kong
  • Hungary
  • Iran
  • Iraq
  • Israel
  • Italy
  • Latvia
  • Netherlands
  • Philippines
  • Poland
  • Portugal
  • Romania
  • Russia
  • Serbia
  • Singapore
  • Spain
  • Thailand
  • United States
  • Yugoslavia

Software Suppliers

To say that Foxy Casino has gone above and beyond for its players when it comes to content is somewhat of an understatement. Depending on where you live (some software providers limit access to certain countries), you will see games from the following vendors:

  • 1x2gaming
  • Ash Gaming
  • Barcrest
  • Blueprint Gaming
  • Cryptologic Software
  • Evolution Gaming
  • EYECON
  • IGT
  • Net Entertainment
  • NextGen
  • Pariplay
  • Random Logic Software
  • Thunderkick
  • WMS

This array of software partners gives you access to an extensive suite of games, including many similar games featuring many different looks to them. I personally like this because some days I just seem to be having a bad run on a particular table, and rather than switch casinos, if I can just switch tables and have it look different it can put me in a better frame of mind.

All of these games can be accessed via the browser-based Instant play format. Also, many of the games (but not all) can be played from your mobile devices, as they have been formatted to fit the smaller screen size.

The Good Stuff

Accountability

Good Stuff
There are many reviewers out there who will tell you that having a casino owned by a huge, publicly-traded company is nothing but a pain in the ass, causing lots of red tape for players. I could not disagree more; given all the issues players have had with firms not paying them over the years, knowing that the casino is regulated by not only the gaming authorities but also by the stock exchange should give you a sense of safety that is unparalleled in the industry.

Walk out of the Hall of Gods a Millionaire

While the list of jackpot games isn’t as long as some other operators, the largest progressive you will find at Foxy Casino is definitely Hall of Gods. At the time of writing this review, the jackpot stood at 3.4 Million GBP. Imagine your life if you happen to be the lucky player who hits this jackpot with one spin of the reels. That feeling alone should be motivation enough to try the game out a bit at least when you create an account.

The Bad Stuff

Pop-Ups

Bad Stuff
The first time I went to the site, I was presented with a pop-up explaining their Welcome Bonus. When I tried to head to another page, I was redirected to another pop-up about the bonus, and then after rejecting the offer, I was hit with one more “time is running out” pop-up for the same offer. Who do they think they are fooling? I know that offer will be waiting for me whenever I am ready to register and play for real money. Cut it out.

No 24/7 Customer Support

This is a real surprise to me, especially when you think about what company is behind this brand. I am shocked to find out that the Live Chat and Phone service are limited to certain hours on a daily basis. Maybe they know something I don’t, but as far as I am concerned as long as they have the games available for play, they should have a warm body available if players have an issue.

Game Selection

Live Dealer Games

Foxy Casino Live Dealer

These games have quickly become my favorite to play at any online casino that offers them. First off, the fact that I can choose a real human who I want to deal the cards is great; some days I like to shake it up and go with a new dealer to change my luck. Also, these games do an excellent job of replicating the live casino experience while allowing me to sit in my underwear (I tried that once in Las Vegas…let’s just say it didn’t go all that well).

The software for these awesome games is provided by Evolution Gaming, the leader in Live Casino webcam software. If you want to give these Live Dealer Games a try, you can head to their lobby and select from one of the following options:

  • Baccarat
  • Blackjack
  • Dream Catcher
  • Casino Hold’em
  • Roulette
  • Caribbean Stud Poker

Table Games

I mentioned before the main reason why I like having multiple software options for Table games in the same lobby; if you are like me, and are a bit superstitious when you are playing, you will enjoy being able to switch between different Roulette games without having to log into another casino.

The Table Games at Foxy Casino are all very robust, and you are going to find all the traditional games you would find in a land-based casino. Have a look at the selection:

  • Baccarat
  • Bingo
  • Blackjack
  • Blackjack Player’s Choice
  • Bonus Keno
  • Caribbean Stud Poker
  • Casino Hold ‘Em
  • Casino War
  • Craps
  • Darts 180
  • Golden Derby
  • Keno
  • Let it Ride
  • Oasis Poker
  • Odd One In
  • Over Poker
  • Pai Gow Poker
  • Penalty Shootout
  • Poker Dice
  • Pontoon
  • Race the Ace
  • Red Dog
  • Roulette
  • Scratch Cards
  • Sharp Shooter
  • Sic Bo
  • Six Shooter
  • Solitaire
  • Super Fun 21
  • Super Rally Championship Hi-Lo
  • Texas Hold ‘Em Bonus
  • Three Card Poker
  • Treasure Tomb
  • Triple Action Hold ‘Em
  • TXS Hold ’em
  • Ultimate Texas Hold ‘Em
  • Vegas Three Card Rummy
  • Virtual Champions
  • Virtual Sports

Slots

Foxy  Casino Slots

When you see the slots catalog at Foxy Casino, I bet it is going to be hard to contain your excitement. There are hundreds of titles to choose from, including some licensed content featuring many characters and names you will know from the entertainment world. Add in millions of dollars in progressive jackpots, and you have a full array of games to choose from.

Here are some of the games we love in the office, and I think you will enjoy playing as well:

  • Amazon Queen
  • A Nightmare on Elm Street
  • Atari Asteroids
  • Atari Black Widow
  • Atari Star Raiders
  • Birds on a Wire
  • Bloodshot
  • Blood Suckers
  • Bollywood Bonanza
  • Bruce Lee: Dragon’s Tale
  • Café de Paris
  • CaShino
  • Cup Carnaval
  • Cupid’s Arrow
  • DaVinci Diamonds
  • Doting Doggies
  • DoubleUp Ducks
  • Elements: The Awakening
  • Elvis: The King Lives
  • Enchanted Prince
  • Epic Monopoly II
  • Esqueleto Explosivo
  • Evangelion
  • Fairytale Legends: Red Riding Hood
  • Fiddle Dee Dough
  • Fire Queen
  • Fireworks Frenzy
  • Fish & Chips
  • Fur Ball
  • Gets the Worm
  • Ghost in the Shell
  • Giant’s Gold
  • Gods of Gold
  • Gold Fish
  • Gonzo’s Quest
  • Gringo$ Dinero$
  • Jack Hammer 2: Fishy Business
  • Jackpot 6000
  • Jackpot Jockey
  • Jewel Journey
  • Jurassic Juniors
  • Kingdom of Cash
  • KISS® Shout it out Loud!
  • Las Cucas Locas
  • Lights
  • Lost Island
  • Love From London
  • Michael Jackson: King of Pop
  • Millionaire Genie 15 Lines
  • Monopoly Big Event
  • Montezuma
  • Motörhead
  • Nemo’s Voyage
  • Neon Staxx
  • Oktoberfest Spins
  • OMG! Kittens
  • Pirate Princess
  • Pixies of the Forest
  • Pyramid: Quest for Immortality
  • Raging Rhino
  • Rainbow Riches
  • Rainbow Riches: Pick’n’Mix
  • Rainbow Riches Reels of Gold
  • Red Hot Wild
  • Reel Rush
  • Riding Hood Riches
  • Sands of Fortune
  • Saved By The Bells
  • Shaman’s Dream Progressive
  • Sharknado
  • Shopping Spree
  • Siberian Storm
  • Snack Time
  • Snowy’s Wonderland
  • Sparks
  • Spartacus Gladiator of Rome
  • Spinata Grande
  • Subtopia
  • Sugar Train
  • Superman
  • Superman: Last Son of Krypton
  • Temple of Isis
  • The Big Lebowski
  • The Glorious 50’s
  • The Jewel Thief
  • The Royals Go Camping
  • The Wizard of Oz
  • The Wizard of Oz Ruby Slippers
  • Ultimate Grill Thrills
  • Ultimate Universe
  • Victorious
  • Viva L’Italia
  • Warlords: Crystals of Power
  • White Wizard
  • White Wizard Deluxe
  • White Wizard Jackpot
  • Wild Times
  • Wild Wild West: The Great Train Heist
  • Zeus 1000 and
  • Zeus III

Promotions

Foxy Casino Promotions

Here are some of the offers you will find on the Promotions page of the casino (assuming you scroll down past the photo of Heather Graham in a bathtub):

No Deposit Bonus

This is always a treat to find at any online casino. All you have to do to earn this bonus is create your account (which you can do very easily even if you ignore all the annoying pop-up messages). Once you have created the account, then the $10 of bonus dollars will be credited to your account. The wagering requirement for this bonus is 35x the bonus amount, which isn’t too bad when you compare it to other sites.

Welcome Bonus

Even though this bonus is lumped in with the free $10, it does not have to be triggered at the same time; you can give the site a try first with the Free Chips and then make your initial deposit after that. The Welcome Bonus is a 200% Match Bonus to a maximum of $100. To me, this is a no-brainer: make that $50 deposit immediately so you can start working off the wagering requirement, which is again 35x the bonus. So, deposit $50, get $150, and wager $3,500 to earn the entire bonus. Simple, right? Of course, there are different rules for each game when it comes to clearing bonuses, so you need to check the full Terms and Conditions, so you aren’t shocked when you start playing.

Cash in on Cash Buster

This is a tidy little random draw promotion that features two games: Cash Buster and Cash Buster Towers. Here is how it works: For a one-week period, earn one ticket in a random draw for every $5 wagered in those two games. At the end of the qualifying period, winners will be selected to win these prizes:

PRIZE NUMBERNUMBER OF WINNERSPRIZE AMOUNT
11£1,000
23£100
311£50
415£20
550£15
6420£5

To me, a casino cannot offer enough of these small promotions. They don’t cost a lot, pay out hundreds of winners, and create a buzz around specific games for a small amount of time. I hope this casino continues to provide their players with these kinds of bonuses.

Banking

With the majority of the players able to access the casino being from the UK, you will find that the payment options are mainly those that cater to the same market. For those of you who live in North America, you can be a bit jealous that in the UK, several methods are almost instantaneous from a withdrawal perspective.

Deposit Options

  • Bank Draft
  • Maestro
  • MasterCard
  • Neteller
  • Paysafecard
  • Ukash
  • Visa
  • Visa Debit
  • Visa Electron

Withdrawal Options

  • Maestro
  • MasterCard
  • Neteller
  • Visa
  • Visa Debit
  • Visa Electron
  • Wire Transfer

Comp Program

The players at Foxy Casino will not find a Comp Program to speak of in the traditional sense. Instead, every player at the site is enrolled in a cashback plan that rewards them cash back on their losses every week. I think this is a bit of a cop-out on their part; I should be rewarded for loyalty if I am winning player just as much as someone who is losing at the tables. This behavior shows a predatory side to the casino that I hope is just a mirage.

VIP Program

The VIP Program at Foxy Casino is where the site falls over just a bit in my opinion. Given the clout of the company behind them, and the use of celebrity endorsements to promote their product, I was hoping to see a more detailed program available for players to learn about. Instead, what fills the VIP page of the site (aside from another picture of a bathing Heather Graham) are very vague details about the rewards, which are listed as follows:

  • Luxury Hospitality Experiences
  • Fast-track Withdrawal Payments
  • Weekly Cashback on Losses
  • Lucky Money and Casino Bonuses
  • 24/7 Personal Account Manager
  • Tailored Benefits to our VIPs

After that very brief explanation is a link to the VIP email, where I suppose you are meant to contact to ask about becoming a VIP? All of that seems very cumbersome to me; a good VIP program not only outlines what the rewards are at each level of the program, it also makes it very clear how you qualify for these different levels. I am terribly disappointed in Foxy Casino’s management team for this seemingly huge blemish on their site.

Customer Service

I mentioned above my dismay with the fact that the casino support team is only in the office until 11pm on a nightly basis. Even this far down the review, I am still steamed about that; it’s not even available right through the prime playing hours for most casino enthusiasts.

At any rate, if you want to reach the casino when they decide they should be in the office, you can do so via Live Chat and telephone. Otherwise, you are relegated to sending them an email, which they promise will be answered in 48 hours. Overall, this is a terrible way to treat players.

Would I Play at Foxy Casino?

I love the fact that this casino is now part of the Cassava Group. While this ownership group has rubbed some people the wrong way over the years, you cannot deny they operate some of the world’s best-known brands, and they added Foxy to the fold to help strengthen their entire operation.

However, the company seems to not care about their VIP players, as the program they “outline” seems to have no teeth. Again, I am hopeful this is just an oversight, but until I see otherwise, this is a huge hole in the overall experience for me. Also, not having 24/7 customer service seems like a joke to me in 2018.

The rest of the casino is excellent; great software, excellent games and a full set of interesting promotions. If you live in a country that can actually gain access to the real money games, then it is still worth giving their generous Welcome Bonus a try, but after that is done, you may find yourself wanting to be more loyal to another brand.

If you do register an account and play for real money, we would love your feedback! Get a hold of us and let us know about your experience with Foxy Casino so we can update our review to have the most up to date information for our readers.

This review was made by: Rating: 3.2 out of 5

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