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Dragonara Casino Review

Dragonara Casino

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I have a question of the rhetorical variety for you.

How cool would it be if you could join an online casino that has a parent company that also runs an offline casino?

That’s right. It’d be very cool.

The reason why is because many casinos who run both on and offline casinos often cross-promote them. In other words, if you’re playing online, you might be able to claim an offer that will apply offline.

For example, say a casino has a VIP program where you earn points for every $1 you spend. Your points are used for perks like cash-back, or to determine your status in their multi-tier VIP program.

If you can only earn these points offline, it could take you a while and lots of money to earn much of anything.

But if that casino also has an online casino, they can give you points for playing online that can also apply to your VIP status.

You can play either way and still win. It gives you the best of both worlds.

This is one of the things that makes Dragonara unique from most of the casinos I review. They’ve been running their offline casino for more than 50 years. They also have the online casino brand that they just started within the last 5 years.

This is good news for most everyone. But it’s especially good news for those who can play at both on and offline sites.

In this review, I’ll talk a little about why, as well as everything else their online casino has in store for you.

About Dragonara Casino

Dragonara Casino is part of Dragonara Gaming Limited (DGL).

DGL is a land-based company that has a casino in Malta. This casino has been in business since 1964. Today, they cater to more than 350,000 players every year.

Dragonara’s online casino has been online since 2014. They’re managed by EveryMatrix Software Ltd. Their licenses are through the United Kingdom Gambling Commission (UKGC), Malta Gaming Authority (MGA), and Curacao.

Who Can Play at Dragonara Casino?

Dragonara doesn’t do a good job telling you who can and can’t play here in their terms and conditions. All they say is that players from restricted countries cannot play here.

That’s not good enough for me. It’s too vague.

A reliable source of mine says that the list of restricted countries includes players from France, Spain, and the United States.

Software Suppliers

You’re going to find hundreds of casino games at Dragonara Casino. Dragonara can’t take all the credit for that, though. Some of the credit must go to the software developers they work with. You can play games with the following developers.

  • NetEnt
  • Betsoft
  • Play’n GO
  • IGT (WagerWorks)
  • Euro Games Technology
  • Evolution Gaming
  • Microgaming
  • Quickspin
  • And more!

One thing I like about Dragonara is how you can filter their games based on who made them. You can also see which company made each game by their logo in the corner of the game screenshot.

Few casinos do this, despite the fact that many people have their favorite developers and games. It’s a subtle addition that will only add to your experience if you choose to play here.

The Good Stuff

$200 Deposit Bonus

Good Stuff
New players can receive a match bonus worth as much as $200. What I like about this offer is that, the more you deposit, the more the casino will match you. You’ll get more mileage out of every dollar you deposit.

This also applies to the free spins. The more you deposit, the more spins you’ll get.

Robust Video Poker Selection

Dragonara has more than 15 unique video poker games you can play. They come from a variety of software developers, including Microgaming and NetEnt.

10+ Software Providers

Dragonara works with more than 10 software developers. This gives you an excellent experience in terms of quantity, quality, and variety of games. You’ll get to play a little of everything, including slots, table games, video poker, and live dealer games.

The Bad Stuff

2% Banking Fees

Bad Stuff
Dragonara charges a 2% fee on deposits, and at least a 2% fee on bank transfers used for cash-outs. They don’t say what their fees are for their other options, but I’d assume it’s the same.

This is a bit much. Most casinos don’t charge a fee on deposits, never mind charging fees on both deposits and cash-outs. On top of that, it’s a percentage-based fee with no cap mentioned.

This is one of the worst things about their casino.

No Phone or Live Chat Support

They don’t offer either phone or live chat support. It’s surprising they don’t, considering they run an offline casino. Maybe that’s just me, though.

Their email support is also not available 24/7, which is even crazier yet. This means they really have to handle emails fast in order to keep people happy.

Game Selection

Dragonara Premium Slots

In the following sections, I’m going to show you specific examples of games that you can find and play at Dragonara Casino.

You’re going to have hundreds of high-quality games to choose from, thanks to the 10+ software providers Dragonara Casino works with.

These games span every category, too. That includes video slots, classic slots, progressive jackpot games, video poker, live casino games, table games, and more.

That all said, while they have a lot going for them, there are a few things they can improve. I’ll tell you about both the good and the bad as we go through the examples in each section.

Let’s get started.

Video Poker

Let’s start with Dragonara’s video poker section. They had 10 titles available in the lobby when I reviewed them. Here are the games you can play.

  • Deuces Wild
  • Joker Wild
  • Jacks or Better
  • All American
  • Deuces Wild Pro
  • Double Bonus Poker
  • Double D Bonus Poker
  • Bonus Poker
  • Poker Pursuit

I opened up a few of their poker games during my review and came across a surprise. If you open up their Deuces Wild game, you’ll find even more games you can play. Here are the games I found during my review.

  • Louisiana Double
  • Tens or Better
  • All Aces Poker
  • Aces and Faces
  • Double Joker Poker
  • 5 Play Draw Poker
  • Deuces and Joker

This is all their unique titles. When you combine both lists together, this is an excellent selection of poker machines. Then there are a few duplicate games on top of that, as well as a couple of variants.

For example, one variant you can play is multi-hand poker. These games let you play anywhere from 3 to 100 hands at a time. You’ll choose what cards you want to keep on your main hand, and then this will apply to the rest of the hands as well.

This variant is a load of fun to play, though it can take a decent bankroll to get started.

The other variant they have is a Match Times Pay. With this option, you spin a wheel in an attempt to get a slice where all 3 pieces are the same color. If you do, you’ll get the multiplier that is shown, which is 3x, 5x, or 8x. This multiplier will apply to your winnings IF you win the hand.

As for stakes, you can play for as little as €0.10. This is crazy small. It gives players on a small budget a chance to have some fun, too.

On the high side, you can play for as much as €100. This is great, too, because I’ve seen a lot of casinos that have machines that cap out at €25 or €50.

Overall, Dragonara has done an excellent job here. My biggest complaint is that you don’t know about the games hiding in the Deuces Wild machine unless you accidentally find it. This means that these games will be easy to overlook, seemingly making their video poker section look half the size it truly is.

Table Games

There are lots of table games to choose from here.

  • Multi-Hand Premier BJ
  • Cyber Stud Poker
  • Baccarat Gold
  • Vegas Strip Blackjack
  • European Blackjack
  • Spanish Blackjack
  • Super Fun 21
  • American Roulette
  • French Roulette
  • Baccarat
  • Triple Pocket Holdem
  • Multi Wheel Roulette
  • Vegas Single Deck BJ
  • Hilo 13 European Blackjack
  • Classic Blackjack
  • Atlantic City Blackjack
  • Premier Roulette
  • Big 5 Blackjack Gold
  • Red Dog Progressive
  • Casino Hold’em
  • TXS Hold’em
  • Triple Chance Hilo
  • Oasis Poker
  • And more!

Not too shabby, right? Looks can be deceiving, though. Here’s the problem I have with their game selection.

They have over 45 table games, but if you take a closer look, you’ll notice that the overwhelming majority of them are blackjack and roulette variants. There are only a handful of table games that aren’t blackjack or roulette.

In other words, if you want to play Pai Gow Poker, Caribbean Stud, or War, you won’t be able to do it in their animated table game section. It might be possible in their live casino – we’ll look at that in a few minutes.

So, it’d be great if they added a few more unique games to this list.

That said, if you’re a blackjack or roulette fan, you’ll have TONS of options to choose from. I was impressed with all the variants they have – several of which I didn’t include in the list above.

I didn’t check all 45+ of their games, but the ones I did check had stakes ranging from €1 to €200. I also found a roulette game that let you bet €1 to €300. It’s possible that you might find something higher with a little digging. Or if you’re willing to play in the live casino.

Overall, I’d give this section 4 out of 5 stars. They could bump this rating up if they added a couple table games that aren’t blackjack or roulette. Higher table limits wouldn’t hurt, either.

Slots

The slots section is where you’ll really see the benefits of working with more than 10 software providers. Dragonara has hundreds of unique machines to choose from.

Here’s a small sample of the slot machines you’ll find here. I want to give you an idea of the themes and types of machines you’ll get to play.

  • Hotline
  • Playboy Gold
  • Fruit Spin
  • Asgardian Stones
  • Wishwood
  • Bust the Bank
  • Gold King
  • The Phantom’s Curse
  • Santa’s Wild Ride
  • Lucky Little Gods
  • Sea Hunter
  • Highlander
  • Planet of the Apes
  • Moby Dick
  • Blood Suckers II
  • Halloween
  • Monster Wheels
  • Temple of Luxor
  • Moby Dick
  • Dracula
  • Oink: Country Love
  • Emoticoins
  • The Invisible Man
  • Candy Dreams
  • Hall of Gods
  • And more!

I’m barely scratching the surface with this list. There are so many more slots here. You’d have to browse the list to truly appreciate all your options.

But let’s just look at this list for a second. Look at all the themes you’d get to play. For example, you can play slots about these themes:

  • Candy
  • Pigs
  • Stories/Novels
  • Sea creatures
  • Emojis
  • Santa/Christmas
  • Money
  • Fruit
  • Movies
  • Horror
  • Fantasy

Then you have slots with features, bonus rounds, wilds, free spins, progressive jackpots, and more. You can find all this in the short list of 24 slot machines above.

Absolute. Craziness.

My favorite slots are the licensed slot machines. These revolve around movies, TV shows, board games, celebrities, video games, and more. These are fun to play because there’s a good chance you’re a fan of whatever the slot is about. You get to enjoy that plus gambling.

There are several licensed machines in the list above, too. For example, Dracula, The Invisible Man, and Playboy are all examples of licensed slots.

What makes these even better is that software developers must have permission from whoever owns the IP to create them. They’re only available from developers who are properly licensed and regulated, which goes for the casino, too.

That’s only good news for you. A properly licensed and regulated casino is a safe one

My biggest complaint here is that they don’t have many filters. You can sort their games by:

  • Software developer
  • Video slots
  • Classic slots
  • Jackpot games

And that’s it.

With so many slots, it’d be nice to be able to sort them based on feature, type of slot, number of reels, and so on. Maybe they’ll add that in the future. For now, just make sure you “favorite” the machines you like to play most so that you can find them faster in the future.

That’s the extent of my complaints, though. Other than that, Dragonara has done a great job.

Live Casino

Let’s talk about their live casino next. Here are the games you’ll get to play here.

  • Roulette
  • Roulette Dragonara
  • Auto Roulette
  • European Roulette
  • VIP Roulette
  • Dream Catcher
  • Blackjack
  • Ultimate Texas Hold’em
  • Casino Hold’em
  • Baccarat
  • Caribbean Stud

Here’s a pro tip. Whenever you play at a live casino with Evolution Gaming or NetEnt software, click on any game and you’ll end up on that software developer’s game lobby. You can get a better idea of their games, variants, and stakes this way.

Speaking of stakes, they’ll vary from €0.10 to €5,000 for their table games. I was unable to see NetEnt’s games (due to where I was reviewing them from), but their table games often go higher (€10,000-ish). Their roulette games can go as high as €75,000.

I can talk about their software, but if you know anything about them or have played their games before, you know it’s great.

You’ll have options like betting behind players, choosing camera angles, and chatting with the dealer or other players. You can also play up to 4 different games at the same time.

If you want to see how good their games look and mess around with their options, create an account and open a roulette table. You’ll see the camera angles change automatically, going from an up-close view of the croupier to a faraway shot to an up-close view of the roulette wheel.

It looks like a TV show; it’s that good.

I say this about most live casinos I review, but if you want to play live casino games, I can’t think of any reason not to play here. It’s not so much because of Dragonara as it is about Evolution Gaming and NetEnt and the games they put out.

I recommend you check it out for yourself.

Other Games

Dragonara has an “Other Games” section where you’ll find the following games.

  • Football Cup
  • Germinator
  • Enchanted Woods
  • Triangulation
  • Premier Trotting
  • Pharaoh Bingo
  • Keno

They also have a scratch cards section where you’ll get to choose from the following games.

  • Plunder the Sea
  • Slam Funk
  • Beer Fest
  • Bubbles
  • Tribble
  • Wild Champions
  • Marbles
  • Hall of Fame
  • Treasure Hunt
  • Zodiac

This is an okay selection overall. I’m pretty sure I’ve seen bigger selections of scratch cards from Microgaming alone. But these games don’t last long (you’re just scratching game pieces off), so there must be lots of replay value.

Quantity aside, a lot of these titles sound like fun. I’d be up for playing Treasure Hunt, Germinator, and Plunder the Sea, and I’m not even into these types of games.

Promotions

Dragonara Promos

Dragonara has a handful of offers you can claim. That includes a welcome bonus, reload bonus, free spin offer, and loyalty points program.

Let’s look at the details for each of their offers now.

Welcome Bonus

What’s unique about their bonus is that the more you deposit, the larger the match and the more free spins you’ll get.

Here’s what that looks like:

  • Deposit €20 or less, and you’ll receive a 100% match
  • Deposit more than €50, and you’ll get a 125% match
  • Deposit €100+, and you’ll get a 150%

The maximum bonus you can receive is €200. You’ll also get anywhere from 0-50 free spins that you can use on NetEnt slot machines.

This offer has a 40x playthrough on the deposit and bonus before you can cash out your winnings.

50% Reload Bonus

Deposit €20 or more and receive a 50% reload bonus up to €100. This offer has a 40x playthrough on the deposit and bonus before you can cash out your winnings.

Free Spin Fridays

Deposit at least €20 throughout the week, and on Friday, you’ll receive free spins that you can use on their “machine of the week.” You’ll receive anywhere from 20-50 free spins depending on how much you deposit.

Dragonara Loyalty

For every €10 you spend, you’ll receive 1%-20% of it in points. The percentage and the number of points you’ll get depends on the game you play.

You can turn in every 100 points you accumulate for €1 in bonus money. You must exchange at least 200 points at a time.

That’s it for their offers.

When I last reviewed them, they said they had a more elaborate VIP program in the works. They didn’t say exactly when it will launch, but they did say that some of the perks will overlap with their brick-and-mortar casino.

That will be cool to see. For players who can play at both their online and offline casinos, it will be a great incentive to play more.

Banking

Dragonara Bank

Let’s talk banking options, limits, and fees.

Most of Dragonara’s deposit limits start low – you can deposit for as little as €20. Their maximum deposit limits are all over the map, ranging from €6,200 to €14,900, depending on the option you use.

What’s awful about their deposit options is that they charge you a 2% fee. Most casinos don’t charge a fee on deposits; they charge a fee on cash-outs instead. I’m sure Dragonara is just covering their costs, but this is still ridiculous…and expensive.

For cash-out limits, the minimum is €10 for most options and €20 for bank transfers. The daily max is €5,000 according to their support. They don’t say anything about a weekly or monthly maximum limit. Dragonara also doesn’t say whether they exclude progressive jackpots from these limits.

They charge a 2% fee on their bank transfer withdrawals. Dragonara doesn’t say anything about their other methods, but it wouldn’t shock me if they charged fees for those options, too.

This sucks because they’re already charging you to deposit. This makes me feel like I’m being taken advantage of.

The fees are one of the first things I’d like to see Dragonara change.

Deposit Methods

  • Bank Transfer
  • Visa
  • Skrill
  • Skrill 1-Tap
  • EcoPayz
  • Paysafecard
  • Neteller
  • Trustly

Withdrawal Methods

  • Bank Transfer
  • Visa
  • Skrill
  • Skrill 1-Tap
  • EcoPayz
  • Paysafecard
  • Neteller
  • Trustly

Customer Service

You can contact customer support by email using the following address:

Their support is available from 08:00 to 00:00 CET.

I’m shocked that they don’t offer live chat or phone support considering how big of a company they are. You’d think they would at least offer phone support since they have a land-based casino.

I sent them an email to test them out and got a response in 30 minutes. This is great, but also necessary, since it’s the only form of communication they offer and they’re not available 24/7/365.

They need to be fast.

Would I Play at Dragonara Casino?

Yeah, I would.

I’m a big fan of their casino, all the software developers they work with, and their robust selection of games. Their table game section could use a few unique games (that aren’t blackjack or roulette), but that’s about it.

Their offers are pretty good, too.

The bottom line – Dragonara isn’t the perfect casino, but what casino is? I’d have no problem giving these guys a shot.

This review was made by: Rating: 4.13 out of 5

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