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Captain Jack Casino Review

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Here is a full review of Captain Jack Casino. This online casino offers a full range of slots, table games, and specialty games like scratchers, keno, and tournaments. The gaming group, which includes a total of nine casinos, is licensed out of Costa Rica.

You can play games in instant mode on your tablet, laptop, phone, and desktop. Or you can download the full range of games directly to your computer and play away. You’ll need Adobe Flash (don’t worry, it’s free) to play, but it will boot up fast.

I don’t have the best computer in the world, but even my clunky laptop loaded fast. As you read on, I’ll give you more information about the actual games you can play and how they interfaced with my computer.

I’ll also give you a fair and unbiased opinion on the software, the game selection, and what you’ll see when you boot up to play. You can play in free mode to check out the game selection after you register for a free account, or you can jump right in with a deposit and get started.

There are many bonuses, starting with an $11,000 one that will take a few minutes to explain, but it’s safe to say there is something for everyone at Captain Jack Casino.

About Captain Jack Casino

Captain Jack is a full suite of games set in a pirate scene. And yes, there is a treasure chest of games to be found here. There are full sounds, great graphics, bonuses, comp points, and a wide selection of games. Whether you like video poker or table games, the limits and payout tables are very good.

As for slots, I have seen larger selections at some casinos, but you can’t beat the quality of the games, and there are plenty of penny slots and lots of jackpot slots. You’ll also find tournaments that will fit your bankroll.

Who Can Play at Captain Jack Casino?

Captain Jack Casino allows players from a clear majority of locations, including the United States.

According to their website, players from the following countries are restricted from playing at Captain Jack Casino:

  • Afghanistan
  • Cuba
  • Costa Rica
  • Canada
  • China
  • Panama
  • Philippines
  • Pakistan
  • Egypt
  • Denmark
  • Poland
  • Curacao
  • Romania
  • India
  • Malta
  • Morocco
  • Bangladesh
  • Brazil
  • Thailand
  • Iran
  • Greenland
  • France
  • Turkey
  • Korea
  • Ireland
  • India
  • Hong Kong
  • Israel
  • Indonesia
  • Italy
  • Singapore
  • Ukraine
  • Yemen

For the full list of restricted countries, view Captain Jack’s website.

Software Suppliers

If you load Adobe Flash player, you can play in instant mode with no software download. The games are supplied by RTG (RealTime Gaming). There is a good interface with iPad, iPhone, and other mobile users. Tablets, desktops, and laptops work well with the software.

If you download, your packet will transfer via Arrontech, and you’ll be set to go in a couple of minutes. Personally, I liked the graphics best in instant mode. In the downloaded version, you’ll have to download a tiny packet each time you change games.

Games themselves, RNG (random number generator), and payout rates are tracked and verified by Technical Systems Testing and Gaming Labs Certified.

The Good Stuff

There Be a Bounty of Bonuses

Good Stuff
There are a lot of things to like about Captain Jack Casino. Personally, I like a sign-up or playthrough bonus to go with my first deposit, and that’s usually a major consideration when I gamble at a new site. Captain Jack Casino offers several bonuses, including a Pirate’s Bounty in the form of an $11,000 Welcome Bonus Package. I’ll tell you more about that later!

Other bonuses include pop-ups that offer freebies, comp points based on your actual play, and a VIP program where you begin as a lowly stowaway with weekly cashback and a comp point for every $10 wagered and progress to captain where the comps are five times better!

Table Games and Slots

I like to jump from game to game, slot to slot, and wander around the selection endlessly. I’m the same way in a live casino, so a property with just slots can get boring for me. Fortunately, Captain Jack Casino offers nearly 100 different video slots. Favorites include Nova 7’s, Cai Hong, and old favorites like Aztec’s Treasures. The games are powered by RTG and include plenty of slots with huge jackpots.

There is also a nice selection table games from baccarat to craps with several different styles of blackjack. If I get tired of playing Pai Gow Poker, I can always switch to European 21 or Pontoon.

Pirate Theme

Captain Jack Casino offers an eye-catching pirate theme. The display isn’t so busy that the graphics are hard to follow, but it’s fun. Along with the color scheme, I have to say there were no hang-ups when switching from mode to mode on my laptop or tablet.

The graphics stayed steady in every slot I played, and I enjoyed being able to switch quickly from one to another. The play on video poker was also quick and easy.

The selection of games is good, and the denomination can be switched quickly – in my case, from 5 cents to $5 per spin.

The Bad Stuff

Deposit and Withdrawal Costs

Bad Stuff
Years ago, there were only credit cards to make deposits, and most gaming sites allowed amounts as low as $5 to be credited to a player’s account. Today, there many ways to fund accounts, and not all of them are cheap for the casinos’ processors. However, forcing players, especially a new player like myself, to deposit $50 minimum seemed a bit steep. Fortunately, with the welcome bonus, you can deposit as little as $30.

If you are like me and think the minimum deposit is high, you probably won’t like the minimum cash-out, either. It’s a whopping $100, and according to the terms and conditions, all withdrawals are subject to a $40 fee.

You can expect most of your deposits to be quick and ready to play quickly. Don’t expect that with a withdrawal, even after submitting your information (like credit card scan – front and back, utility bill, etc.). The site suggests that after a thorough review, your request is handled within three days.

Unfortunately, how long it takes to be approved is up in the air. Reports suggest a minimum of four to six weeks, some longer.

No Live Play

You can’t expect live keno action or poker from all sites, but live dealer games are very popular. I love to be able to chat with the dealer and watch as my blackjack cards hit the table. Captain Jack does not offer live games.

That’s not a deal-breaker for me since I’m pretty happy being able to play craps and blackjack for $5 to $250, but I won’t be betting the upper limit since I want to see the play live. You may feel the same.

Game Selection


Captain Jack Casino is part of a group of nine casinos that have been around since 2008/2009. They have had varying degrees of success and some issues with customer service, but the game selection has always been reasonable.

No, you won’t find 500 different slots to choose from, and there are no live games, but there are certainly enough slots and table games to keep the casual gambler happy.

Video Poker

A total of 14 different video poker games are offered. While that’s not a huge number, the most popular games are here and found in multi-denomination games.

Games offered include:

  • Aces and Eights
  • All American Poker
  • Bonus Deuces Wild
  • Bonus Poker
  • Bonus Poker Deluxe
  • Deuces Wild
  • Double Bonus
  • Double Double Bonus
  • Double Double Jackpot
  • Double Jackpot
  • Jacks or Better
  • Joker Poker
  • Loose Deuces
  • 777’s Wild

I was happy to see games with limits from 5 cents to $5 per credit. For me, the ability to switch from a single line to multi lines on most games was also nice. You can play one, three, five, ten, and 52 lines. Just make sure you know what denomination you are set for before clicking the max-bet button!

Table Games

There are enough table games (all video, no live games) to keep most players happy at Captain Jack Casino, although the graphics are supplied by RTG and a bit old-school, nothing fancy. Game limits run $5 to $250.

Games include:

  • Baccarat
  • 21
  • European 21
  • Face Up 21
  • Let ‘em Ride
  • Match Play 21
  • Pai Gow Poker
  • Perfect Pairs
  • Pontoon
  • Suit ‘em Up 21
  • Super 21
  • Vegas Three Card Poker
  • Tri Card Poker
  • Craps
  • Red Dog
  • War
  • American Roulette
  • French Roulette
  • Sic Bo
  • Multi-Player Roulette


The overall game selection at Captain Jack Casino is dominated by awesome slots. With more than 150 slots in the download version and 98 in instant play mode, you’ll find plenty of favorites. Some, like Cleopatra’s Gold, have been around a long time, but others, like Cai Hong, are brand new and lots of fun.

The graphics are great, and the slots play with ease and with no disconnects or stalls on even so-so devices. There are jackpot slots, 3 reels, 5 reels, and 6 reels. There are also several bonus round slots that are very popular.

Some of the most played slots include:

  • 7’s and Stripes
  • Bank on it
  • Bonkers
  • Diamond Mine
  • Double Ya Luck
  • High Rollers
  • Richie Valens
  • Super 6
  • The Big Bopper
  • Asgard
  • Lucha Libre
  • Bubble Bubble 2
  • Cai Hong
  • Cash Bandits
  • Enchanted Garden 2
  • Fastball Frenzy
  • Gemtopia
  • God of Wealth
  • Henhouse
  • Coyote Cash
  • Diamond Dozen
  • Bubble Bubble
  • Aladdin’s Riches
  • Cleopatra’s Gold

In addition to the above, there are more than 100 other great slots to choose from in the download casino.

Jackpots are very popular, with over 100 total machines carrying a huge payoff for just the right combination. Several machines offer jackpots of nearly $75,000, while many are at or above $25,000.

You can test the slots once you have an account set up, even if playing for free.

Other Games

You can play keno on a single machine, $1 per game. There is also a single scratcher – Treasure Tree. It is also $1 per game.



There is a large series of promotions and bonuses going on at Captain Jack Casino. Some come into play as you knock down comps; others are weekly offerings. Make sure you read the terms and conditions of each free play, no deposit, and weekly bonus promo.

One big catch is that a withdrawal amount must equal or exceed the latest deposit and bonus!

Welcome Bonus

The welcome bonus is huge – up to $11,000. It is spread out over a total of 10 deposits, mostly offering a 100% match on deposits of $30 to $1,000. The fine print says you can’t withdraw the match, only your original deposit and anything you accrue playing. The playthrough is 30x the deposit and match for slots.

Table games require 60x playthrough. It’s the same with video poker. Roulette, craps, baccarat, Pai Gow Poker, War, and Sic Bo are not allowed on any promotional bonus or no deposit bonus.

180% No Rules Slot Bonus

This bonus sounds even better than the welcome bonus. This is for slots, keno, bingo, and scratch cards only. This bonus is billed as “no wagering requirements” and “no restrictions on withdrawals.”

All bonuses are non-cashable, so if you deposit $100 and get $180 in bonus funds, you’ll have $280 to play with. Should you win $200 and have a total of $480 in you real money account, the $180 would be removed first; then the remaining $280 would be withdrawable.

250% All Games Bonus

This is a 30x playthrough bonus where table games and video poker count as 50 cents for every $1 wagered (which makes it 60x on these games).

Keep in mind that all withdrawals are subject to a $100 minimum and a $40 fee.


There are a host of ways to get money onto the Captain Jack Casino site. The minimum listed deposit is set for $50, but starting with the welcome bonus, you can begin with as little as $30.

You must be 21 years of age or older to play at Captain Jack Casino. Make sure you fill out the “credit card” information sheet, which includes a scanned copy of the front and back of the card. You’ll also have to submit a copy of a photo ID and banking info. A copy of a current utility bill with an address that matches your photo ID will also be required before a withdrawal will be authorized.

Withdrawals will be made to your deposit card first. Other withdrawals may be made by check and will take several weeks.

All withdrawals are subject to a $40 fee.

Deposit Methods

Withdrawal Methods

When possible, withdrawals will likely be made directly to the last deposit method. Amounts withdrawn that exceed the original deposit may be made via check. Otherwise, withdrawal methods include:

  • Check
  • Bank Wire
  • Bitcoin

VIP Program


The VIP program at Captain Jack Casino is very good. It has five levels, where each player starts as a stowaway with a comp point credited to their account for every $10 wagered. By the time you reach captain (boy, have you played a lot!), you’ll receive a comp point for every $2 wagered.

I’m used to most of the terms here, including not accruing any points while using a deposit bonus, but apparently, you can’t use any points until your account balance is zero. That’s no fun!

Also, 100 comp points have a value of $1, which is fine. You need a minimum of 1,000 comp points to withdraw them to real money. And there is then a 30x – 60x playthrough. Yikes.

Customer Service

There is a dedicated customer service number that is available 24 hours per day: 1-888-288- 2939. A chat option is also available 24 hours per day, and my questions were answered in about five minutes. I was fourth in the queue, so no problem here.

Email response is within 12 hours at [email protected]

Captain Jack Casino is on Facebook, but they haven’t posted in over a year as of this writing.

Would I Play at Captain Jack Casino?

Captain Jack offers a nice if slightly older software group of games to play. The graphics are good, switching between games was easy for me, and their bonuses are quite generous. So yes, I would play at Captain Jack Casino.

That said, Captain Jack Casino caters to many groups of players, but slot players are more likely to enjoy their experience based on the wider selection of games. Those players should click the link and check out the games to find out what’s new on the site.

Table game players won’t be disappointed, but there aren’t any live games, so there are some limitations.

As for the bonuses, they can keep you playing, but remember, always check the terms and conditions. They aren’t the easiest to clear, and none are withdrawable.

Join Today at Captain Jack Casino!

This review was made by: Rating: 3.63 out of 5

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