Club World Casino has been operating in the United Kingdom since 2004. In the 10+ years that they’ve been in existence, they’ve carved out a respectable slice of the online gambling market by relying on cutting-edge technology and customer satisfaction. The fact that they’re regulated by the Kahnawake Gaming Commission, one of the most respected licensing jurisdictions in the industry, is also a major plus.
In the following Club World Casino review, we’ll be taking a look at both the positives and negatives surrounding this gaming site. Whether you’re concerned about sign-up bonuses, banking options, or even customer service, we’ll provide you with all the information needed to make an informed decision.
Club World is powered by Real Time Gaming, one of the oldest and most respected names in the world of online gambling. Players can choose from an instant version that plays in their browser, or they may download Club World software and get the full experience and range of games. Both versions are available for Mac and PC users, and I’ve yet to have a problem with glitches or lagging graphics.
Mobile users can get in on the action by uploading an app to their smartphone or tablet computer. The number of games (especially slots) is greatly diminished, but I expect this to change over time with further advances to technology.
Selection of Games
Club World has more than 120 games to choose from. This number should be more than enough for most players, although I have encountered competitors with more than three times that amount. As I mentioned in the previous section, all games are designed by RTG.
There are 19 table games to choose from, including favorites such as blackjack, pontoon, and baccarat. The specialty games section has another 14 games, including craps, keno, and both American and European versions of roulette. Video poker fans have 17 options, with Aces & Eights being among the most profitable.
Their most abundant category is slots, with more than 130 to choose from. A wide range of themes are available, from original creations to licensed slots starring the Three Stooges.
If you prefer massive payouts, some slots and select specialty games offer progressive jackpots. The last time I checked, some of these payouts included $369,664.27 (Shopping Spree II), $1,841,970.56 (Aztec’s Millions), and $365,554.56 (Cleopatra’s Gold).
Over time, all online casinos and card rooms find that certain countries aren’t worth the trouble when it comes to recruiting players. Perhaps the nation blocks gambling ISPs, or maybe they aggressively prosecute anyone who provides offshore gaming to their citizens. Whatever the case, you can always expect to find a list of restricted countries on a site’s terms and conditions page.
At the moment, those residing in the following nations are restricted from playing real-money games at Club World: France, Romania, Hungary, Netherlands Antilles, Israel, Costa Rica, Russian Federation, and the United Kingdom (including the Isle of Man, Channel Islands, and Northern Ireland).
Club World does accept players from the United States (at their Club USA site). While several American states prohibit offshore gambling, there’s no evidence that the site excludes players who live in these areas.
Gambling sites often use promotions and bonus payouts to attract new customers. Club World Casino isn’t any different, although their selection is more varied than the competition. While most sites offer a single deposit bonus, Club World has one for every day of the week.
Their welcome bonus gives you two choices, which is something you won’t see at most casinos. You can get a 100% matching bonus on slots up to $777, or you can receive a 100% poker bonus up to $150. For the poker option, the total of the deposit and bonus must be wagered 30 times, while it’s only 20 times for slots. In either case, the bonus chips you receive are unredeemable during cashout, which is disappointing but not entirely unusual.
On Tuesday, Wednesday, and Thursday, you can receive deposit bonuses for slot machines. On Monday, Friday, and the weekend, the bonus applies to all games. Each of these requires the combined bonus and deposit to be wagered 25 times before withdrawal, and they can be redeemed multiple times (from three to seven).
When it comes to deposits and withdrawals, Club World has more than enough choices for customers. They also take pride in getting all transactions resolved by the next business day, which is always nice to hear. Even if they fail in that mission, the fact that they’re trying means a lot.
If you’re going to make a deposit, you have four options to choose from. Each is listed below, and the requirements are all the same ($35 minimum/$1,000 maximum). Please note that deposits are processed instantly.
- Skrill (Moneybookers)
- ECO Card
- Visa and MasterCard
If you want to withdraw funds from the casino, there are seven available options. The requirements and processing times differ, but they’re all listed below.
- Visa and MasterCard Payouts – $50 minimum/$5,001 maximum – Average processing time of 4 days
- Bank Transfer – $350 minimum/$5,001 maximum – Average processing time of 5 days
- Skrill (Moneybookers) – $20 minimum/$5,001 maximum – Processed instantly
- NETeller – $20 minimum/$5,001 maximum – Processed instantly
- ECO Card – $20 minimum/$5,001 maximum – Processed instantly
- Courier Cheque – $350 minimum/$2,500 maximum – Average processing time of 4 days
- Wire Transfer – $300 minimum/$5,001 maximum – Average processing time of 5 days
A dedicated team of support experts is available to assist players 24/7, and they can be reached through a number of options. The simplest is the live chat feature, putting you in contact with a customer service representative with a single click of a button.
A form email is available, but I’ve found that this option requires the longest wait. It’s also a bit unreliable, so I urge players to use a different option. If you’re already a member of the site, there’s a messaging system that provides the same benefits with increased reliability.
Phone and fax numbers are available toll-free for US and UK customers. I’ve called four times in the last two years, and I always wind up getting a pleasant and helpful female with a British accent.
For those who aren’t in a hurry, a snail mail address is also provided. It’s located in Manchester, so anyone outside of that city is advised to use one of the quicker and cheaper methods listed above.
Club World Casino is most notable for their lengthy tenure in the gaming industry and the wide range of deposit bonuses offered to customers. I recommend it to anyone who’s looking for a reliable, straightforward experience.